eCRATER.com Forum Index

SearchSearch
ProfileProfile
  Log in to check your private messagesLog in to check your private messages   
Log inLog in

How do I fix this???

 
Post new topic   Reply to topic    eCRATER.com Forum Index -> Selling on eCRATER.com
View previous topic :: View next topic  
Author Message
mattsusedsawparts



Posts: 15

PostPosted: Tue Feb 19, 2013 9:15 pm    Post subject: How do I fix this??? Reply with quote

My items are showing up in Google shopping searches as free shipping. I don't have ANY of my items listed with free shipping. I've had several angry customers over this and I don't know what to do to fix it.

Any help on this would be greatly appreciated
Back to top
View seller's profile Send private message Visit seller's eCRATER store
cosmicray



Posts: 7153

PostPosted: Wed Feb 20, 2013 6:37 am    Post subject: Reply with quote

I looked at one of your listings at random. You have USPS Calculated shipping turned on. That is a good thing.

Did you ever take the time to fill in values in the Shipping Matrix ? The Shipping Matrix is a backup for USPS Calculated, and may be used to send values in the feed to GPS.

Fill in the Shipping Matrix, wait a week or so, see if this changes.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
SheilaDeesPostcards



Posts: 4222

PostPosted: Wed Feb 20, 2013 7:21 am    Post subject: Reply with quote

First, welcome to the eCrater Community. Second, we are sellers helping sellers. Third, Don't ask the same question in two places! I answered your same question in the help section.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
mattsusedsawparts



Posts: 15

PostPosted: Wed Feb 20, 2013 8:03 am    Post subject: Reply with quote

Sorry about asking my question twice, I wasn't sure which category to put it in.
In a regular Google search my items show the calculated shipping charges, it's just when people use Google shopping that it shows free shipping. Sounds like I need to figure out the shipping matrix.

Thanks for the replies
Back to top
View seller's profile Send private message Visit seller's eCRATER store
cosmicray



Posts: 7153

PostPosted: Wed Feb 20, 2013 8:13 am    Post subject: Reply with quote

mattsusedsawparts wrote:
In a regular Google search my items show the calculated shipping charges

In a regular Google web search, you should see no shipping charges. If you are, please post a screen capture. I would like to see this.

The regular Google web search may lead you to an eCRATER page tho.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
mattsusedsawparts



Posts: 15

PostPosted: Wed Feb 20, 2013 6:32 pm    Post subject: Reply with quote

Well, you're right, when my items show up in a regular google search it doesn't show the shipping. But if you up one of my irems on google shopping it shows free shipping
Back to top
View seller's profile Send private message Visit seller's eCRATER store
Display posts from previous:   
Post new topic   Reply to topic    eCRATER.com Forum Index -> Selling on eCRATER.com
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum