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ITEMS ???

 
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GreekJewelry



Posts: 1

PostPosted: Sun Mar 03, 2013 12:09 pm    Post subject: ITEMS ??? Reply with quote

From: questions@ecrater.com
"Thank you for your email. Your account is suspended because the contact information on the account appears to be invalid or incorrect. Please verify and correct the contact information before asking for a review of the store."
Reply : "But I have 2 stores with the same contact information!!! I have used the same contact information for four years on ecrater. My contact information is not invalid or incorrect"
4 years WITHOUT negative feedback.
And new reply from questions@ecrater.com
"Hello, Thank you for your email. The account is not being accessed from the location of the contact information."!!!
Hello ecrater!!! this is ON LINE store!!!!
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maggiethehousecat



Posts: 2398

PostPosted: Sun Mar 03, 2013 3:12 pm    Post subject: Reply with quote

When I click on the WWW under your post, it takes me to a page that says no such seller. That means your store is closed, not suspended.

If you are suspended that WWW link would take me to your home page.

GreekJewelry wrote:
And new reply from questions@ecrater.com
"Hello, Thank you for your email. The account is not being accessed from the location of the contact information."!!!
Hello ecrater!!! this is ON LINE store!!!!


I don't understand this.
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MoonwishesStore



Posts: 13719

PostPosted: Mon Mar 04, 2013 9:20 am    Post subject: Reply with quote

Quote:
"Hello, Thank you for your email. The account is not being accessed from the location of the contact information."!!!
Hello ecrater!!! this is ON LINE store!!!!


I would take that to mean that the IP address you are working from is in a different country, state, whatever from where you stated you live/work. If you are a wandering nomad and sell your way across the country, then your IP address would possibly change as you go. But nevertheless, you have to clarify with the ecrater team.
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