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I think my shop was suspended how can I do

 
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myfavor



Posts: 9

PostPosted: Mon Apr 08, 2013 7:32 pm    Post subject: I think my shop was suspended how can I do Reply with quote

I want to change the name open the new store"myfavor" & delete the old store
but now shop was suspended, how can I do, tks
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MoonwishesStore



Posts: 13447

PostPosted: Mon Apr 08, 2013 8:45 pm    Post subject: Reply with quote

Yes your shop was suspended. If you just wanted to change the name of your store, the ecrater team would have done it for you for a minimal fee. You can't have two stores selling the same products at the same time. Not sure why you felt the need for the name change, as 'My Favor' doesn't really have any significance here in the US. Obviously none of my business, but wondering if you thought it would appeal to Americans better.

Once you figure out why you were suspended and if you can undo the suspension, you may want to find someone who can edit your English texts so that they read appropriately. It will give buyers more confidence it buying from you.
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maggiethehousecat



Posts: 2398

PostPosted: Mon Apr 08, 2013 10:56 pm    Post subject: Reply with quote

I don't know if you got as far as listing items but McDonald's collectibles are copyright protected. If you are selling reproductions that would be a reason for suspension.

If you had both shops open at the same time that would also be a reason for suspension. If you are transferring items from one store to the other, the items should be on hold while you are doing that.

What is the name of your other store? Is it still open?
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myfavor



Posts: 9

PostPosted: Mon Apr 08, 2013 11:14 pm    Post subject: Reply with quote

maggiethehousecat wrote:
I don't know if you got as far as listing items but McDonald's collectibles are copyright protected. If you are selling reproductions that would be a reason for suspension.

If you had both shops open at the same time that would also be a reason for suspension. If you are transferring items from one store to the other, the items should be on hold while you are doing that.

What is the name of your other store? Is it still open?


tks for answer
no old shop now
all deleled
mcdonalds toy was my age year collection only
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