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closet44goods
Posts: 2
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Posted: Wed Nov 06, 2013 6:00 pm Post subject: Suspended Store, Copywrite images? |
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Hello,
I opened my Ecrater store Nov 4th.
I received a message "no such item". Can someone give me details on Ecracter copywrite policy? And Please give advice for future references
I created my product picture from an image I searched google.
I created my store logo image from from My usb drive and google. |
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theartsandlettersofmaggiethecat
Posts: 2099
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Posted: Wed Nov 06, 2013 6:11 pm Post subject: |
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If you are using other people's photos, either a company or individual seller, you need permission to use those photos.
If you used a banner making site to create your banner, that is not a problem unless your name is registered by someone else. |
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cosmicray
Posts: 7286
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Posted: Wed Nov 06, 2013 6:29 pm Post subject: |
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Your store has been suspended.
We are sellers, like you, and can only guess at the reason for your store to be suspended.
It appears, that you are selling electronics / cell-phones. You may need to provided receipts to prove that the items were purchased from authorized sources, and that you are an authorized reseller.
For more information, you should read the sticky post at the top of the Suspended Stores section of the community.
Once you understand the problem, or potential problem, then you should contact eCrater via the Contact link of the bottom of the eCrater home page. Supply the requested information, indicate changes made, etc. No one in the Community can reactivate your store. |
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tigercreekgifts
Posts: 6293
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Posted: Wed Nov 06, 2013 7:26 pm Post subject: |
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It looks like you're trying to sell crap so.... |
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elpereles
Posts: 3430
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Posted: Wed Nov 06, 2013 8:54 pm Post subject: |
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Quote: | I created my product picture from an image I searched google |
What do you mean? Stealing photos from other sellers? That is a no go. |
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SammysSupplies
Posts: 1631
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Posted: Wed Nov 06, 2013 10:16 pm Post subject: |
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Take your own pictures. Don't keep opening stores until you find out what is wrong. Have you contacted eCrater? Remember to fill out all of your text pages. None of us should judge what you are selling, that is up to you to pick. |
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MoonwishesStore moderator
Posts: 17389
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Posted: Thu Nov 07, 2013 7:59 am Post subject: |
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Absolutely take your own photos and don't steal other's work because it is stealing. Ecrater is supposed to contact you when they suspend you, but they are rolling out a new payment site currently and that may not have happened, or you may have not seen their email or tossed it as junk. See if you can find it in your email program. Most likely it is because you need to provide proof that your products are yours to sell. Have you opened a store here before and been suspended and are now trying to open another store to get around the suspension?
There can be lots of reasons why you were suspended, but only ecrater can tell you why for sure. If you can't find an email from them, write to them and ask what you need to do. |
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