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Repeating orders

 
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RetrocadeGames



Posts: 43

PostPosted: Wed Jan 01, 2014 2:50 pm    Post subject: Repeating orders Reply with quote

More recently than before, when my customers make an order I get two separate orders containing the same product/s. Though the second one is the actual completed paid-for order.

I know this is something I won't be able to fix, just wondering whats causing it. Slip of the finger on the buyer side, glitch with checkout?

Thanks
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tigercreekgifts



Posts: 6293

PostPosted: Wed Jan 01, 2014 5:02 pm    Post subject: Reply with quote

Most likely a problem with Paypal timing out or the buyer is unable to complete payment & has to redotheir order. It happens sometimes. I've ordered from other sellers here in the past & that happened to me too.
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