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Google requirements for Contact information on stores.

 
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ecrater-moon
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Posts: 557

PostPosted: Fri Jan 17, 2014 11:15 am    Post subject: Google requirements for Contact information on stores. Reply with quote

Google Shopping is now enforcing and suspending accounts for violating User Safety policies. https://support.google.com/merchants/answer/2768342?hl=en

Google Shopping requires that merchants provide contact information such as a physical address and contact number. It is suggested to add both physical address and phone # to the contact page of your store to prevent suspension from Google Shopping.


This is a Google shopping requirement, not an eCRATER requirement. Each merchant must make the decision whether to add or not add this information.
Stores not adding the information will run the risk of being suspended from Google shopping, however the store will not be suspended on eCRATER for not adding this to the contact page.
We will notify the merchant if Google suspends the account.



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