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Another Newbie with questions

 
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Dreamcottage



Posts: 6

PostPosted: Mon May 07, 2007 5:37 am    Post subject: Another Newbie with questions Reply with quote

Hello everybody. I just joined and set up my store and listed a few items. I will be listing about 1200 during the next year. Questions.

How do I know when I make a sale? Do I get notified by Ecrater via email?

I'm having trouble navigating the site. Any tips.

Also, any tips on my storefront appearance will be greatly appreciated. I'm not real good at technical stuff.

I also sell on Ebay, Bidville, iOffer, Epier and was a very happy Yahoo seller until they pulled the plug. That is actually how I heard about eCRATER. Thanks so much and I'll be posting on the boards once I get my store built a bit.
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outfitkit



Posts: 56

PostPosted: Mon May 07, 2007 5:47 am    Post subject: Hi Reply with quote

Welcome Dream Cottage-

Your site is looking good and will look even better once you get your own images uploaded.

The 2 things I saw are:

1. The picture on the top left is hard to see. Do you have a logo? That would be a much better use of space. There are free logo programs out there.

2. Your opening text. I would leave out all that stuff about traveling and possible shipping delays. You don't want to have a negative be 1 of the first things that your customers read about you. Also, ecrater has the option of putting your store on hold while you are on vacation so you don't have to worry about not being able to fulfill orders.
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Buytime



Posts: 516

PostPosted: Mon May 07, 2007 8:34 am    Post subject: Reply with quote

Hi
Welcome to ecrater.

I would Change the YOU IMAGE HERE Photo, and fill out your FAQ Text.
Also change your Logo as mentioned above.


Kenny
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pagantreasures
Guest




PostPosted: Mon May 07, 2007 9:25 am    Post subject: Re: Another Newbie with questions Reply with quote

Dreamcottage wrote:

How do I know when I make a sale? Do I get notified by Ecrater via email?


I did a test run and they sent an email to the address I used when I signed up. Also on the left side where it says "orders" in you admin screen you can click on that and it will tell you if you have an order.
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zickit



Posts: 21857

PostPosted: Mon May 07, 2007 11:16 am    Post subject: Reply with quote

Quote:
How do I know when I make a sale? Do I get notified by Ecrater via email?

Payments methods of PayPal, money order, personal check wil all get an email from noreply@ecrater.com
If Google checkout is used for the payment method - whether you get a notice from google about the order depends on how you have it set up. On Google checkout orders you do NOT receive an email from ecrater.com

ALSO, when you log in on the left menu is a section for ORDERS. Order will appear in there UNLESS you do not have google set up properly. If you have goggle checkout set up properly then all orders will be in there.
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poopsheet



Posts: 4865

PostPosted: Mon May 07, 2007 12:51 pm    Post subject: Re: Another Newbie with questions Reply with quote

Dreamcottage wrote:

I'm having trouble navigating the site. Any tips.


What kind of trouble? If you're talking about bouncing back and forth between Admin, the forums and your store your best bet is to open up separate windows (or tabs) for each.
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stuarts-store



Posts: 11

PostPosted: Mon May 07, 2007 1:01 pm    Post subject: Reply with quote

Quote:
I would Change the YOUR IMAGE HERE Photo


how can you do that? I'm new here as well! Very Happy
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poopsheet



Posts: 4865

PostPosted: Mon May 07, 2007 1:03 pm    Post subject: Reply with quote

stuarts-store wrote:
Quote:
I would Change the YOUR IMAGE HERE Photo


how can you do that? I'm new here as well! Very Happy


Be sure to check out the Images section of the Solutions part of the forums:

http://www.ecrater.com/community/viewforum.php?f=13
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stuarts-store



Posts: 11

PostPosted: Mon May 07, 2007 1:06 pm    Post subject: Reply with quote

Quote:
How can I change the photo under my logo?



Log in the admin tool with you account

Click on the 'Color Templates' from the left menu

Find the picture that's selected. Under the selected one the radio button is selected

Click on that picture. A new screen will appear and you will be able to
upload own home picture


thanks. found this before you posted, poopsheet, but thanks anyway!
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lovelines



Posts: 15

PostPosted: Mon May 07, 2007 2:33 pm    Post subject: Reply with quote

BigTallMensClothing wrote:
Quote:
How do I know when I make a sale? Do I get notified by Ecrater via email?

Payments methods of PayPal, money order, personal check wil all get an email from noreply@ecrater.com
If Google checkout is used for the payment method - whether you get a notice from google about the order depends on how you have it set up. On Google checkout orders you do NOT receive an email from ecrater.com

ALSO, when you log in on the left menu is a section for ORDERS. Order will appear in there UNLESS you do not have google set up properly. If you have goggle checkout set up properly then all orders will be in there.


Can you tell us what these google mistakes are and how to best set-up google to receive notifications? Thanks!
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zickit



Posts: 21857

PostPosted: Mon May 07, 2007 2:39 pm    Post subject: Reply with quote

Quote:
Can you tell us what these google mistakes are and how to best set-up google to receive notifications? Thanks!


NOT without knowing what you did in the first place.

Read this - it has complete step by step instructions
If you have all the right info in the right place and have the correct things marked, you will be fine.
Solutions to Common Questions -GOOGLE CHECKOUT
http://www.ecrater.com/community/viewtopic.php?t=2041

The second posting by me that starts with In a Nut Sheel I think is complete instructions to checkout
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