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petiteapparel



Posts: 1

PostPosted: Fri May 02, 2014 12:42 am    Post subject: I can't log into my account Reply with quote

It's activated. And when I put in "forgot password" I get the email but I can't log into my account. It says "invalid email or password" but I put in the correct log in information. Help!
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MoonwishesStore



Posts: 15823

PostPosted: Fri May 02, 2014 7:33 am    Post subject: Reply with quote

the sign in name on your log in would be 'petiteapparel' and the password would be whatever you choose as your password.

If that doesn't help then you need to write to the ecrater team concerning this. Perhaps part of the problem is you haven't signed in since November.
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tigercreekgifts



Posts: 6293

PostPosted: Fri May 02, 2014 10:00 am    Post subject: Reply with quote

Your admin login is the same as your community forum login. Use the same password & ID that you use to login here, to login to your admin panel.
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papasrecordsandcds



Posts: 28

PostPosted: Sat May 03, 2014 3:29 am    Post subject: I can't log in Reply with quote

I am having the same trouble. I changed my password and now I have to login 5 or 6 times before it works. Now not working at all. Even when I wait 2 or 3 hours and try again. But my user name and password work on this forum.
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