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SmallDesires
Posts: 18
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Posted: Tue May 20, 2014 5:23 am Post subject: Contact Seller Function Isn't Working... |
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I've done some searching, and haven't been able to find anyone else bring up this issue, I apologize if I missed something.
In an effort to make sure that everything is working properly on my store (and I know where to look) I sent myself a message via the "Contact Seller" option that appears in the Seller Information box next to my items. I did it twice, and have received no messages.
I'm certain I have the correct email address setup in where to contact me if I have sales (as I've made 1 successful sale with no problems). I've tried to look everywhere in terms of what I might not have setup correctly or where the message might have gone within eCrater but am left with no answers.
Has anyone else experienced this? |
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cosmicray
Posts: 7286
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Posted: Tue May 20, 2014 6:33 am Post subject: |
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Have you checked your spam/junk/bulk mail folder, to see if your mail provider has marked it as such ?
ETA: I sent you a test ASAQ. Did you receive it ?
Last edited by cosmicray on Tue May 20, 2014 6:35 am; edited 1 time in total |
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SmallDesires
Posts: 18
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Posted: Tue May 20, 2014 6:35 am Post subject: |
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Yes, I've check there. |
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SmallDesires
Posts: 18
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Posted: Tue May 20, 2014 6:44 am Post subject: |
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Thank you cosmicray for sending me a message. It does in fact work.
I can only speculate that perhaps because I was sending a message to myself from myself that it didn't work.
So if anyone else comes across this topic wondering the same thing, perhaps try testing it with a friend to be sure everything is working properly.
Thanks again cosmicray!!! |
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MoonwishesStore moderator
Posts: 17389
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Posted: Wed May 21, 2014 8:17 am Post subject: |
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Probably is part of the same system/rule that you can't buy something from yourself on ecrater. |
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elpereles
Posts: 3427
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Posted: Wed May 21, 2014 12:37 pm Post subject: |
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Also I sent a message and I saw your respond. It is working. |
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SmallDesires
Posts: 18
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Posted: Wed May 21, 2014 1:05 pm Post subject: |
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elpereles wrote: | Also I sent a message and I saw your respond. It is working. |
Ah yes! I thought that was likely from this thread, but responded as though it was a customer just in case.
Thank you for the help! Much appreciated! |
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