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slapstarinc
Posts: 5
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Posted: Sat May 12, 2007 11:53 pm Post subject: problems with international buyers and google checkout |
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Hi everyone. I am having a problem allowing google checkout to let me ship internationally. I have a buyer trying to get an item off of me, but he says ecrater and google checkout tell him "buyer does not ship to canada". How can I fix this? |
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poopsheet
Posts: 4865
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Posted: Sun May 13, 2007 7:54 am Post subject: |
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Hmm, I don't know. You've obviously got Canada checked off in your Shipping Zones...
A temporary fix might be to invoice the customer through Google Checkout to get the payment.
Maybe somebody else will have some ideas about the actual problem... |
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zickit
Posts: 21857
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Posted: Sun May 13, 2007 2:21 pm Post subject: |
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I don't think Canada is authorized to use Google checkout yet. |
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rcfcomputing
Posts: 87
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Posted: Sun May 13, 2007 3:54 pm Post subject: |
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GCO is not available for Canadian sellers. Canadians can buy via GCO. I have already processed an order from a Canadian buyer. |
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slapstarinc
Posts: 5
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Posted: Sun May 13, 2007 6:16 pm Post subject: |
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I'm an American seller. I have canada and us marked in my shipping matrix, but GCO will not let me sell to this canadian buyer. And this is the first international sale I've had with Ecrater so I am not sure if GCO would let me sell to other countries or not. |
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Buytime
Posts: 516
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Posted: Sun May 13, 2007 7:56 pm Post subject: |
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slapstarinc wrote: | I'm an American seller. I have canada and us marked in my shipping matrix, but GCO will not let me sell to this canadian buyer. And this is the first international sale I've had with Ecrater so I am not sure if GCO would let me sell to other countries or not. |
GCO should let you sell to international buyers.
We have Had several |
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slapstarinc
Posts: 5
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Posted: Sun May 13, 2007 10:26 pm Post subject: |
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Are there settings anywhere to change in GCO to allow international purchases? I didn't set up an api or anything like that and I can't seem to find any settings like this when I go to GCO. |
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zickit
Posts: 21857
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Posted: Sun May 13, 2007 11:57 pm Post subject: |
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First make sure you have Google Checkout set up correctly.
Quote: | Once signed up go to the setting tabs
Select Integration from the left menu
API callback URL: you want to enter - https://www.ecrater.com/google/response-handler.php
Callback method:
CHECK - XML
e.g. <google-order-number>123</google-order-number>
New order notifications
Check Email my customer support contact, your email address will show here - each time I receive an order, cancellation or other transaction.
To the left you see
Account information
Google vendor ID
YOUR NUMBER HERE
Google merchant key
YOUR NUMBER HERE
NOW, go to ecrater.com
log in
click on payment optionss on the left menu
check Secure Checkout through Google Checkout
enter Merchant ID: This is NOW called Google vendor number on google in integration under account information
enter Merchant Key: found on google in integration under account information |
KEEP in mind that Google Checkout will NOT show the shippign charges until after they have set up ther Google paymetn account and are ready to pay you. IT will NOT show at the time they click on the Google Checkout paymetn button. IT shows later in the processes. |
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slapstarinc
Posts: 5
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Posted: Mon May 14, 2007 11:43 am Post subject: |
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I have all these settings correct. |
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