|
|
View previous topic :: View next topic |
Author |
Message |
universalcomputers
Posts: 217
|
Posted: Sun May 10, 2015 2:59 am Post subject: Remove International |
|
|
There's a couple of things you can do.
1. Is remove the international countries from both your shipping section that is your shipping zone, your shipping rates. Basically anywhere that there's some sort of shipping going on internationally in the setup of your store.
2. The next thing you do is set the disable both the UK and the AU currency conversion. Once thats done, it will be removed.
Remember, that the feeds are 30 day cycle periods, so it may take 30 days for the feeds to be removed from the international section of Google Shopping, or they might be removed because of invalid links or pricing, so its not going to go away overnight.
3. If you take PayPal, go into the setup in the payment receiving and tell PayPal to refuse all "non us bank accounts", people who send money from the send tab, or "block countries you dont ship to".
Other than that you should be all set. If you do as little as block the payments in Paypal you should be fine. |
|
Back to top |
|
|
SheilaDeesPostcards moderator
Posts: 4619
|
Posted: Sun May 10, 2015 10:47 am Post subject: |
|
|
This information is incorrect. Once you ever select the UK and/or AU for selling sites,your items are probably listed in your UK and/or AU ecrater store sites.
If you do not close your UK or AU store correctly on eCRATER, you will have the possibility of receiving sales from those two sites. If you've deleted your shipping prices for those 2 countries, you sale will be with $0.00 shipping.
Please read the instructions posted by eCRATER in their doc file on using our admin section. Their instructions are reached by selecting the FAQ from the home page (www.ecrater.com) then selecting Selling. Scroll to the bottom of the page to the last question, "Is there a full tutorial for the Administrative Tool?" The files are in docx and doc format. |
|
Back to top |
|
|
universalcomputers
Posts: 217
|
Posted: Sun May 10, 2015 6:31 pm Post subject: |
|
|
And how is that information incorrect?
The only options you have is to remove your shipping zones.
How is going into your PayPal account and blocking international payment incorrect? clearify. If your blocking international payments in PayPal there are no sales.
We did not say remove your shipping rates, we said take away your shipment zones. If you remove your shipping zones there isnt any shipment rates and when you do the checkout its going, there is a pulldown menu of all the countries the seller sells to. So if the shipping zone isnt in the checkout then how can the sale continue, if both the eCrater shipping zone isnt there and the Paypal payment is blocked for international?
Please clearify for all of us! |
|
Back to top |
|
|
SheilaDeesPostcards moderator
Posts: 4619
|
Posted: Sun May 10, 2015 7:47 pm Post subject: |
|
|
If you add UK or AU to your shipping zones AND you do not add a check mark by the option "Do not auto convert prices in other currencies" in your admin section; then every item currently in your US store and any new items you add while the UK and/or AU are in your shipping zones will automatically be added to your UK and AU eCRATER stores.
When you decided to discontinue your international shipping, you MUST place a check mark in the box for "Do not auto convert prices in other currencies" AND run the Global Editor to delete the prices for items currently in the UK and/or AU store. This is in addition to removing the 2 countries from your shipping zones. If you omit this step, when you remove the 2 countries from your shipping zones which will remove any method of shipping, you will still have items listed in the UK and/or AU stores with $0.00 shipping. Anyone seeing these items can place an order in the UK and/or AU stores for $0.00 shipping.
If your only method of payment is PayPal and you set your PayPal account to decline all international cards, you will prevent MOST orders. However, if the customer has a PayPal account based in the US with a US bank and they place the order on the UK and/or AU site, you could have a paid international order. If you accept Stripe or paper payments, you could also receive paid orders.
Your information was incorrect because it did not include information about removing the items already added to a sellers UK or AU store. These topics are read by many sellers who don't post. If they simply remove the shipping zone, the items in their international stores will not be removed. Leaving out that information makes the information incorrect for eCRATER sellers. |
|
Back to top |
|
|
universalcomputers
Posts: 217
|
Posted: Mon May 11, 2015 2:28 am Post subject: |
|
|
Well based on what you just stated, we were correct in what we said, but didnt add additional information you stated. Look at your replies in the thousands and ours is in the 50s. We said based on what we knew, besides this post was accidently done because we thought we were replying to another forum and it got created, non the less. Its good for sellers to throw their ideas in and add information for others if they dont know. So its all good.
The problem with Stripe is that it doesnt support all countries.
https://support.stripe.com/questions/what-countries-does-stripe-support
The problem is getting an address verification from Stripe on the network. So if you run a credit card, the card will go through, and you'll get a message that says the customers address cannot be verified. As of a few years ago, about 2, the only country you could validate the credit cards shipping address was England.
In a chargeback for non receipt you must prove that you sent the item to the credit cards billable address. A seller has no way of knowing if that address is that of the credit card. Most scams happen from US to overseas, mainly because US merchants cannot validate the address. Hense fraud.
Another factor is tracking, which if you take stripe, you have to add tracking, and again a case of a dispute for non receipt, the only way you going to get proof of delivery is via tracking to a confirmed credit card address. Adding tracking to an item overseas is costly! Once customs leaves the USPS USA facility, the package isnt trackable, unless you use a Priority Service, and that starts $60 and up and it not guaranteed.
In the case your saying Shiela, thats why in PayPal's cases, you set it up to ship only to the confirmed address and block international countries. The second the buyer tries to set an international address, its going to be blocked. As you said its rare, so if it so happens in that rare event, there's always refunding the payment.
Its good to calabrate throw ideas around from seller to seller. |
|
Back to top |
|
|
universalcomputers
Posts: 217
|
Posted: Mon May 11, 2015 2:34 am Post subject: |
|
|
As we said before about taking stripe for international : this is directly from stripe
What if the address checks show as "unavailable”?
Address checks are primarily used in Canada, the UK, and the US, though banks in other countries can also support them. If a bank supports the check, they’ll return pass or fail (and we’ll decline the latter depending on your account settings). Banks that don’t support verifying the address will return ‘unavailable’, which is never automatically declined.
So for address that come up unavailable sellers are putting themselves at risk of fraud. |
|
Back to top |
|
|
cosmicray
Posts: 7286
|
Posted: Mon May 11, 2015 4:40 am Post subject: |
|
|
universalcomputers wrote: | In a chargeback for non receipt you must prove that you sent the item to the credit cards billable address. A seller has no way of knowing if that address is that of the credit card. Most scams happen from US to overseas, mainly because US merchants cannot validate the address. Hense fraud. |
Which is why I send non-US buyers to AccessUSA / MyUSA.com. They know the territory, they know the customs forms. Let them handle the risk. TO be perfectly clear, I am letting those services handle the reship and the payment clearing. This is somewhat like eBay's GSP, but in this case there are two payments, and my responsibility is getting it to the re-shipper, not to the customer. |
|
Back to top |
|
|
MoonwishesStore moderator
Posts: 17389
|
Posted: Mon May 11, 2015 1:45 pm Post subject: |
|
|
Quote: | Adding tracking to an item overseas is costly! |
Not necessarily. I use Delivery Tracking on all my First class and/or Priority international mail. In general the countries I ship to, the tracking costs me nothing extra through endicia. There are about 15 or so countries that USPS can track to at this point and maybe more. I generally ship to those countries that are safe enough to ship and haven't run into any problems. Your figures for the cost of tracking with Priority international is way off. Perhaps you are meaning Registered mail?
Also never had a problem with any of the international packages I shipped that were paid for with Stripe. |
|
Back to top |
|
|
universalcomputers
Posts: 217
|
Posted: Tue May 12, 2015 6:07 pm Post subject: |
|
|
Yeah case in point, for the past 2 days we have some muslim trying to scam us. Came into the store 2 different times and tried to by random items. Firist one he claims to be from PA and tries to put a drop ship point in the UK, 2 days later then he says he's from some place in NY, then puts the same drop point.
If it wasnt for PayPal blocking countries in our setup the charges would of went through.
Would be nice to have a IP block feature but its impossible the way thing are setup because each person doesnt have their own space with a unique domain name. So the CPanel that is currently used, is one CPanel for everyone on here. So its understandable why its not possible. Not even with an HTAccess file. |
|
Back to top |
|
|
universalcomputers
Posts: 217
|
Posted: Tue May 12, 2015 6:09 pm Post subject: |
|
|
Moon :
In your case its doesnt matter, because your shipping items that are less then 1 lbs, or you can classify them as media mail, because they are paper products, but in either event the things you sell do not weigh anything. So your costs are very low. But get into the weights and then you start paying.
You can track International Priority but first class you cant. The second it leaves customs here, its no longer trackable, unless there is some sort of system setup. And your paying an arm and a leg for priority international, especially if your getting into the 4 lbs and up. 1 lb priority shouldnt be that much under $12-$20 but once you start going over size and weight you get nailed. When you go priority mail, and you start shipping things out, people will sometimes refuse the package because of the customs they have to pay. So thats another "worry".
Its really funny how you can buy a laptop from China and get it shipped here via DHL Express and then when you have to send it back to the same person, the cost is in the 100s of dollars. China to the US is like under $10 (unless the Chinese are paying the customs). |
|
Back to top |
|
|
universalcomputers
Posts: 217
|
Posted: Tue May 12, 2015 6:17 pm Post subject: |
|
|
Cosmic :
Dont know the details or the "success" of that site. There's are a few down in florida. So your saying that you send all your stuff to Florida or where ever the location is, and you basically pay them to ship your items out.
That means your paying 2x the shipping costs. If your shipping out international DHL International is the best way to go. They are cheap and thats all they do, the prices are cheaper than what these guys are quoting. |
|
Back to top |
|
|
cosmicray
Posts: 7286
|
Posted: Tue May 12, 2015 7:12 pm Post subject: |
|
|
universalcomputers wrote: | Cosmic :
Dont know the details or the "success" of that site. There's are a few down in florida. So your saying that you send all your stuff to Florida or where ever the location is, and you basically pay them to ship your items out.
That means your paying 2x the shipping costs. If your shipping out international DHL International is the best way to go. They are cheap and thats all they do, the prices are cheaper than what these guys are quoting. |
No and no. This place first came to my attention back when we had Google Checkout. Back then the customer would set up an account with AccessUSA, then place the order with me, pay via GCO, and give AccessUSA, with their account number, as the destination address. That worked out well, as far as I knew. The customer handled any reship details with AccessUSA, plus the re-ship payment. Keep in mind that AccessUSA also does consolidation to a single destination. So the same customer could have been ordering from multiple sellers, and having it all consolidated for one outgoing international package.
But GCO went away. The current way this works is for the customer to open an account with AccessUSA, then make use of AccessUSA's personal shopper service. AccessUSA places the order with me, sends payment (via PayPal), and I send it down to Sarasota with the normal address and the customer's account number encoded as a suite number. Then they handle it same as before. |
|
Back to top |
|
|
universalcomputers
Posts: 217
|
Posted: Wed May 13, 2015 6:29 pm Post subject: |
|
|
but it sounds like double shipping payments. You have to configure your store not to charge for shipping, then you run into other people that think that there's no shipping for international.
Pay process ship item. There were a few places down in florida that tried to do that. One of them you could basically take all your items put them itno a box and ship it down to Florida. Then they would sort it out and ship it to whereever it went. Gave up on that idea was a little complicated and the buyer kept on pesting us for shipping information when they were the ones that arranged the service.
Noawdays, selling online has to be handled all by one person. |
|
Back to top |
|
|
cosmicray
Posts: 7286
|
Posted: Wed May 13, 2015 7:28 pm Post subject: |
|
|
universalcomputers wrote: | but it sounds like double shipping payments. You have to configure your store not to charge for shipping, then you run into other people that think that there's no shipping for international. |
It may be double shipping payments, but not to me (the original seller). The eventual buyer has a relationship with AccessUSA. The buyer *knows* that there is a charge to get it from AccessUSA to them. But, if they're smart, they can make that work for them from the consolidation angle. AccessUSA also handle all the customs paperwork. For all I know, they may handle pre-payment on the duty, or at least be able to tell the buyer what the exact duty charge will be. |
|
Back to top |
|
|
MoonwishesStore moderator
Posts: 17389
|
Posted: Thu May 14, 2015 6:04 pm Post subject: |
|
|
Quote: | Moon :
In your case its doesnt matter, because your shipping items that are less then 1 lbs, or you can classify them as media mail, because they are paper products, but in either event the things you sell do not weigh anything. So your costs are very low. But get into the weights and then you start paying.
You can track International Priority but first class you cant |
@universal, you don't know what you are talking about! Sewing patterns for one thing are not media mail! Just because something is made with paper does not make it media mail! I have sent plenty of first class packages internationally and I have checked that they are tracked now with the PO and those countries are tracking them. I rarely ship via priority internationally because it is cheaper to stay with first class. |
|
Back to top |
|
|
|
|
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
|
|