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slancho
Posts: 4
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Posted: Wed Nov 18, 2015 7:17 am Post subject: In UK site my items are show up but in UK site only 2. Why? |
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Hello everyone!
I just wondered why have how i can fix that - when i login via US site i can see all my items, but when i login in UK site i can see just 2 of my items. Any idea why? Actually Im from UK and i prefer to sell here. What i have to do to show up all my ads in UK site eCrater?
Thanks a lot in advance! |
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SammysSupplies
Posts: 1631
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Posted: Wed Nov 18, 2015 9:30 am Post subject: |
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Hi, I have no idea why you items aren't showing up. But if you are promoting your store as "MG Beauty" people will have a very hard finding it becasue the real name is slancho.....just seems like you are making it hard for people to find you items. This forum is just sellers, someone might have some suggestions about how to find you other products, but you might also want to contact staff as well. The link is on eCrater's main page down in the right corner. Good luck! |
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MoonwishesStore moderator
Posts: 17389
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Posted: Wed Nov 18, 2015 11:11 am Post subject: |
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I only see 2 items in their UK store as well and about 6 in their US store. Not sure why. |
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Shaelily
Posts: 328
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Posted: Wed Nov 18, 2015 11:38 am Post subject: |
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Since I have started selling here in September, my AU and UK stores always show less items than my US store. Currently I have 964 products listed. My UK and AU stores only show 910.
Perhaps this is related to Google Shopping? In admin it states that GS processed 923 in my US store but only inserted 920. Both UK and AU state GS processed 912 and only inserted 910.
So I have been wondering too why there are less items in my international store. |
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cosmicray
Posts: 7286
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Posted: Wed Nov 18, 2015 12:40 pm Post subject: |
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Shaelily wrote: | Perhaps this is related to Google Shopping? |
Nope. GS has nothing to do with what shows on your eCrater store front. There is another more subtle reason at work here. It may have to do with categories, or shipping. Not sure what tho. |
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tigercreekgifts
Posts: 6293
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Posted: Wed Nov 18, 2015 12:54 pm Post subject: |
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And all 3 of your stores, US UK and AUS (if you have AUS set up too) are accessed from the same account. There is no logging in to other accounts to access your other stores. So if you login from the UK or AUS site, you are not logging into a different account you are still logging into the same ONE ecrater account you've always had. No matter which site you login from, you are always logging into just one account. |
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slancho
Posts: 4
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Posted: Fri Nov 20, 2015 6:32 am Post subject: |
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Hi!
I wrote to ecrater but they are not very helpful. This is what they said:
"Hello ...,
Thank you for your email. Information can be found in the FAQs located here
eCRATER FAQ - http://www.ecrater.com/help.php
There is an admin guide located in the last bullet that you can download
from the selling FAQ located here
http://www.ecrater.com/help.php?faq_gid=3
Sincerely,"
So i still need help... |
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cosmicray
Posts: 7286
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slancho
Posts: 4
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Posted: Fri Nov 20, 2015 9:52 am Post subject: |
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I will. Thank you very much! |
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ecrater forum admin
Posts: 1090
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Posted: Fri Nov 20, 2015 10:19 am Post subject: |
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slancho, Do not convert prices in other currencies is not selected which means that you hav eto manually set the GBP prices if you wish to sell in your UK store.
If you would like all your products to appear in your UK store, then make sure you add GBP price for each product. |
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slancho
Posts: 4
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Posted: Fri Nov 20, 2015 10:58 am Post subject: |
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Thank you!!! |
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