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43rdStreetComicsCards
Posts: 27
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Posted: Sun May 08, 2016 11:16 am Post subject: Cant access ecrater |
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For about 12 hours now I have not been able to access ecrater.com or even log into my store admin page it always times out and is not just on my pc even tried on wifes laptop and same thing I have tried everything under the sun, resetting router, pc, settings, contacting isp now to find out if its on their end but wanted to know if anyone else has or is having this issue? |
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lastade-designs moderator
Posts: 2903
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Posted: Sun May 08, 2016 4:18 pm Post subject: |
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I clicked on your www button in your post and went right to your store. Are you still having trouble getting into your admin? I can get into mine with no problem. |
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43rdStreetComicsCards
Posts: 27
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Posted: Sun May 08, 2016 5:08 pm Post subject: |
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Well I just was able to get to ecrater admin login through a proxy server which tells me my ip address is being blocked by ecrater |
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lastade-designs moderator
Posts: 2903
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Posted: Sun May 08, 2016 7:02 pm Post subject: |
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People can see your store ok, it must be some glitch. Email Ecrater. On their home page click on the contact. |
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43rdStreetComicsCards
Posts: 27
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Posted: Sun May 08, 2016 9:30 pm Post subject: |
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yea just sent them a message giving them all the details but at least in the time being I can still work on my store through the proxy was aggravating not being able to add more items or edit the ones I already have lol |
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