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I have a question about weight matrix

 
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Beautyhairretailer



Posts: 12

PostPosted: Sat Jul 02, 2016 3:59 am    Post subject: I have a question about weight matrix Reply with quote

hello everyone, I am new here, could someone tell me how do I to do if all of the products on my store is free shipping? thanks
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MoonwishesStore
moderator


Posts: 17389

PostPosted: Sat Jul 02, 2016 6:17 am    Post subject: Reply with quote

I don't think you have to do anything as long as you have free shipping checked on the listing page for each item. If you filled anything out in the matrix, you would end up charging customers.
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SheilaDeesPostcards
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Posts: 4614

PostPosted: Sat Jul 02, 2016 7:12 am    Post subject: Reply with quote

Moon is correct. If you have free shipping to every country, just check the box for free shipping to the United States on the item page and leave the shipping matrix blank. Your customers will be charged $0.00 for shipping no matter where they live.
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Beautyhairretailer



Posts: 12

PostPosted: Sat Jul 02, 2016 8:02 am    Post subject: Reply with quote

thank you, but if customers order to pcs, it will charge twice shipping cost, how shold I do to charge one shipping cost if the customer order two pieces, for the weight of 2pcs wigs will less than 500g.
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SheilaDeesPostcards
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Posts: 4614

PostPosted: Sat Jul 02, 2016 8:24 am    Post subject: Reply with quote

Now I'm confused. If the shipping is free for 1 item, shouldn't it be free for 2 items?
Quote:
if customers order to pcs, it will charge twice shipping cost
If the shipping cost is 0.00 for one (1) item, then price for two (2) items would also be 0.00. Do you want all shipping free?
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Beautyhairretailer



Posts: 12

PostPosted: Sun Jul 03, 2016 7:20 am    Post subject: Reply with quote

Thank you, I got it.
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