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artinsilk
Posts: 132
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Posted: Sun Nov 06, 2016 10:07 am Post subject: Cancelling orders... |
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I just refunded a payment for an order and now I am trying to cancel the order.
1- How do I cancel the order? Is it still the same problem where we cannot cancel or has it changed?
2 - When I cancel the order that the buyer asked me to cancel, how do I avoid paying commission since I did not receive any money (order was refunded)?
Sorry if this has been discussed before, I just could not find any thread... |
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cosmicray
Posts: 7286
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Posted: Sun Nov 06, 2016 10:54 am Post subject: |
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Was the payment electronic instant ?
If so, the FVF should have been canceled automagically. |
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artinsilk
Posts: 132
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Posted: Sun Nov 06, 2016 11:27 am Post subject: I received a Paypal payment |
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and yes you are right, I can see an arrow where the refund is.
So, I guess I do not pay commission on this transaction right? |
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SheilaDeesPostcards moderator
Posts: 4620
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Posted: Sun Nov 06, 2016 11:43 am Post subject: Re: I received a Paypal payment |
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artinsilk wrote: | and yes you are right, I can see an arrow where the refund is.
So, I guess I do not pay commission on this transaction right? | Correct. |
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artinsilk
Posts: 132
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Posted: Sun Nov 06, 2016 11:45 am Post subject: |
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Thank you.
I better figure out what are all the new improvements on the site before I post my questions and bother other sellers. |
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SheilaDeesPostcards moderator
Posts: 4620
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Posted: Sun Nov 06, 2016 1:09 pm Post subject: |
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artinsilk, you are always welcomed to ask your questions. I'm sorry if I seemed abrupt. That's what I get for trying to do too many things at one time. If it doesn't make sense and a search of the forum doesn't provide an answer, ask away. The search is somewhat limited and better to ask than be puzzled. |
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debenllc
Posts: 11
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Posted: Sun Apr 02, 2017 7:26 am Post subject: Re: I received a Paypal payment |
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artinsilk wrote: | and yes you are right, I can see an arrow where the refund is.
So, I guess I do not pay commission on this transaction right? |
Not finding an arrow to cancel order & refund payment. Is this a special case to have an arrow?
Thank you, Ben
DEBENLLC Products & Publications
www.DEBENLLC.com & Find us on Facebook, too! |
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