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A buyer tried to contact seller Are You Human link is off

 
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elisia



Posts: 322

PostPosted: Mon Oct 24, 2016 11:28 am    Post subject: A buyer tried to contact seller Are You Human link is off Reply with quote

She wanted to ask a question regarding one of my items and the Are you human stated the code did not work.

I tried and it bounced for me at first, as well. I then tried it 2 more times and it worked.

Is this a temporary glitch or did we both enter the incorrect code?
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cosmicray



Posts: 6831

PostPosted: Mon Oct 24, 2016 7:33 pm    Post subject: Reply with quote

Who was testing for a human heartbeat … your email provider ?

If so, dump them and get a better one.
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maggiethehousecat



Posts: 2401

PostPosted: Tue Oct 25, 2016 3:25 am    Post subject: Reply with quote

cosmicray wrote:
Who was testing for a human heartbeat … your email provider ?

If so, dump them and get a better one.


Any time I've asked a seller a question I have to fill in the are you human bit. I thought eCRATER put it there. Didn't know it had anything to do with my email provider.
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SheilaDeesPostcards



Posts: 4021

PostPosted: Tue Oct 25, 2016 6:29 am    Post subject: Reply with quote

@ elisia, Sometimes the letters and numbers look similar. I've had the problem of picking the wrong one and getting bounced both on eCrater and at other sites. It's annoying, but it's better than getting slammed by a bunch of email generated by bots trying to get our email address. You might send eCrater an email from the contact link on the home page to let them know you and your buyer had a problem. I don't know if eCRATER has any control over the selection of the letters/numbers but I'm sure they would like to know 2 people are having the problem. If others also email with a problem, it could help identify that it's a site problem.

@ maggie, The "are you human?" is placed on the ask seller a question page by eCrater. It has nothing to do with your email provider.

@ cosmicray, ??????? Have you used the Ask Seller a Question feature on an item page on eCRATER?
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MoonwishesStore



Posts: 16099

PostPosted: Tue Oct 25, 2016 6:34 am    Post subject: Reply with quote

I understand the reason behind those captcha things, but hate it when the letters are so wiggly you can't figure out what they are supposed to be, or the color is too similar to the background so hard to distinguish what you are looking at.
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cosmicray



Posts: 6831

PostPosted: Wed Oct 26, 2016 6:52 pm    Post subject: Reply with quote

SheilaDeesPostcards wrote:
@ cosmicray, ??????? Have you used the Ask Seller a Question feature on an item page on eCRATER?

Yes I have, but I've also seen email providers that require a human like response before they will white list you as a sender.

That was the context I was referring to.
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