Inventory Control - Sold out options?

alienrobotmonster · Posts: 15

Sure, makes sense, seems pretty obvious actually and that's what I figured. But then I wonder what support meant by saying that the listing (and product image) will remain visible but buyers are not able to order. This seems to be a lot different from what actually happens which is that the listings disappear, right?

FoxAndFish · Posts: 1585

alienrobotmonster · Posts: 15

Ok, thanks for helping out. So making the listing (and product image) visible but disabling buyers from ordering will only work when a customer follows a link to that specific product, right? If so, apparently that's what the person from support meant, but I was hopeful that he meant people could somehow see my sold out or "restocking soon" items by going directly to my main store front.

FoxAndFish · Posts: 1585

MoonwishesStore · moderator Posts: 17389

By hiding each sold out item, you are conforming to the rules of not having a sold out listing showing. When you can restock (and not before you physically have the item to sell) you can un-hide the item, and the url that it originally had will continue to bring buyers to the listing.

If someone does bump into the url while it is still on hold, they may write you about it (I get plenty of emails this way) and then you can tell them when you expect a new supply.