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Manage Google Attributes question #2

 
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JefferysJunction



Posts: 445

PostPosted: Sat May 27, 2017 11:59 pm    Post subject: Manage Google Attributes question #2 Reply with quote

Under "Issue", what does "availability_mismatch" mean and how do I fix it?


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Jeffery's Junction - Vintage Collectibles
www.jefferysjunction.ecrater.com


Last edited by JefferysJunction on Sun May 28, 2017 4:59 pm; edited 1 time in total
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SheilaDeesPostcards



Posts: 3291

PostPosted: Sun May 28, 2017 1:20 pm    Post subject: Reply with quote

The quantity listed on the feed doesn't match the quantity in the store when GS checked. Not a problem and will clear on the next feed or two.
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JefferysJunction



Posts: 445

PostPosted: Sun May 28, 2017 4:41 pm    Post subject: Reply with quote

I sell antiques and vintage items. I have exactly one of every item in my store. How can Google miscount "one"?
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SheilaDeesPostcards



Posts: 3291

PostPosted: Sun May 28, 2017 5:51 pm    Post subject: Reply with quote

If you had one in stock at the time eCRATER created the feed, they told Google Shopping you had a quantity of 1. After the feed was created, a customer bought the item, so the quantity is now 0. When GS checked your store, the feed said 1 but your quantity is 0 so you got an "availability_mismatch". This error does not require any action from the seller. The error will correct itself on the next feed or two.
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