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order# 3985642

 
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bieber-1942



Posts: 2

PostPosted: Thu Dec 21, 2017 3:45 am    Post subject: order# 3985642 Reply with quote

Has this order shipped?
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SheilaDeesPostcards



Posts: 3955

PostPosted: Thu Dec 21, 2017 6:05 am    Post subject: Reply with quote

You will need to contact the seller. The email you received when you placed the order will have the seller's name. If you don't get a response from the seller, you can contact eCRATER from the contact link on the home page of the eCRATER Marketplace at https://www.ecrater.com/ . The eCRATER staff will then contact the seller on your behalf to inquire about the status of the order. It is much quicker for you to contact the seller direct.

The eCRATER community is a seller to seller forum. We have no information about the order you place or any way of knowing the seller from whom you purchased. Apparently you created a store on eCRATER so you could post in the forum because buyers don't have accounts on eCRATER and never have to "register" in order to purchase from sellers. It would be greatly appreciated by the community if you would log into your new store, scroll down to the last link and delete your store.

If you created an account because you wanted to open a store, welcome. There's lots of information in community you'll find helpful as a seller on eCRATER.
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MoonwishesStore



Posts: 15724

PostPosted: Thu Dec 21, 2017 7:36 am    Post subject: Reply with quote

If it helps, I can tell by the order number that you made the purchase somewhere between December 8 and 11 of this year. Perhaps you deleted emails will have the link you need if you look for emails from eCRATER around that timeframe.

But Sheila is correct, you have to figure out the seller by when you got your email. The fact that you know the order number tells me that you have something that should give you an idea of who the seller is. Also please don't judge the site by the actions of just one seller. Most of us here have very happy customers. Smile If needed, write to eCRATER. They are usually quick to respond and NOT with prewritten templates that has nothing to do with your question like some vendors do.
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