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Cant find any my listings on eCrater

 
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worldwidesale



Posts: 1

PostPosted: Sat Jun 09, 2018 4:49 am    Post subject: Cant find any my listings on eCrater Reply with quote

Hello. I sold about 15 items on eCrater, but now I cant find no one item from my ecrater shop, why? My shop is Worldwidesale. One of the items named is LifeCell. Why my listings stay active but not searchable? Thanks
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SheilaDeesPostcards
moderator


Posts: 4614

PostPosted: Sat Jun 09, 2018 8:25 am    Post subject: Reply with quote

Your store has been temporarily suspended. Here's the information from the eCRATER FAQ's related to suspension:

Quote:
My store got suspended? What should I do now?

eCRATER strives to provide safe environment for both buyers and sellers. If we find that your store violates our policies, we may deactivate the account. Please note that suspension does not mean termination. In most cases, unless you are a fraudulent merchant or repeated offender, we will reactivate your account after you fix the issue.

You need to review the eCRATER rules, fix the problem, and contact eCRATER from the contact link on the home page of ecrater.com so your store can be restored.

The sellers in the community forum can only guess at possible reasons your store was suspended. My best advice is to review all the rules and contact eCRATER. Keep in mind their staff is quite small and this is a weekend so it may take a while before they can answer your email.
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