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I can't get into my Stripe account

 
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thelivesandlovesofmaggiethecat



Posts: 9747

PostPosted: Mon Jul 01, 2019 1:50 pm    Post subject: I can't get into my Stripe account Reply with quote

I tried logging in. Keep getting a message that they have sent me a message but they haven't.

For some reason I had a few Stripe payments last week. One needs to be refunded.

The Stripe help page does not give me an email link and the search bar doesn't search.

It mentions a phone number and email access but I can't find it. Anyone have better results than I have.
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Chakracord



Posts: 151

PostPosted: Mon Jul 01, 2019 3:50 pm    Post subject: Reply with quote

whoops
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Chakracord



Posts: 151

PostPosted: Mon Jul 01, 2019 3:51 pm    Post subject: Reply with quote

Are you looking for this page ?
Look at the bottom to contact them.

https://support.stripe.com/
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thelivesandlovesofmaggiethecat



Posts: 9747

PostPosted: Fri Jul 05, 2019 7:21 pm    Post subject: Reply with quote

I kept getting a message that said to click on the link they'd sent me except they didn't send a link. Could have been because I only go to my account when I need to refund someone. But it isn't like my account had been inactive. I get Stripe sales and they forward the money to my bank. They did eventually send the link.
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