Is there a way to edit tracking number?

[thetomsboutique]

Hi all!

I searched through the forums, but couldn't find a direct answer, and don't have time to manually scroll through dozens of posts, so I'll just ask away right here: Once you add a tracking number to an order, is there a way change it in the system?

Obviously, I'm going to notify the customer via email, but for my own records I'd like to save it in eCrater, if there's a way to do so. Thank you, and my apologies in advance if I missed this info elsewhere!

[MoonwishesStore]

Tom, I don't think so. I would just shot the team a message that you had to reprint a label and the new number.

[thetomsboutique]

Will do, Moonwishes. Thank you very much!