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thetomsboutique
Posts: 99
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Posted: Fri Feb 01, 2019 6:12 am Post subject: Is there a way to edit tracking number? |
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Hi all!
I searched through the forums, but couldn't find a direct answer, and don't have time to manually scroll through dozens of posts, so I'll just ask away right here: Once you add a tracking number to an order, is there a way change it in the system?
Obviously, I'm going to notify the customer via email, but for my own records I'd like to save it in eCrater, if there's a way to do so. Thank you, and my apologies in advance if I missed this info elsewhere! |
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MoonwishesStore

Posts: 15727
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Posted: Fri Feb 01, 2019 8:44 am Post subject: |
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Tom, I don't think so. I would just shot the team a message that you had to reprint a label and the new number. |
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thetomsboutique
Posts: 99
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Posted: Fri Feb 01, 2019 6:13 pm Post subject: |
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Will do, Moonwishes. Thank you very much! |
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