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my product wont show up in ecrater main site

 
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ditasarina123



Posts: 3

PostPosted: Mon Mar 25, 2019 12:32 am    Post subject: my product wont show up in ecrater main site Reply with quote

hi guys, i need some help about my shop, i have listed my product few moments ago and it wont show up in ecrater search page, do i miss something?
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FoxAndFish



Posts: 1488

PostPosted: Mon Mar 25, 2019 7:27 am    Post subject: Reply with quote

It appears your store is suspended.

Best thing to do:

Go to the Suspended Stores forum.

Read the top sticky topic that says: "Please read this topic first!"
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cosmicray



Posts: 6603

PostPosted: Mon Mar 25, 2019 9:41 am    Post subject: Reply with quote

About and Terms of Service loaded with the same content, might be a clue.
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MoonwishesStore



Posts: 15380

PostPosted: Mon Mar 25, 2019 4:41 pm    Post subject: Reply with quote

cosmicray wrote:
About and Terms of Service loaded with the same content, might be a clue.


You could try running them through a spell and grammar check as well as reading them out loud. At one point rather than writing the word 'concern', you have 'concert' two entirely different ideas.

The other thing is what you are selling looks to be a licensed product and do you have permission to sell their products? Selling venues are getting very strict about this as the companies can come down not only on the individual seller but also the venue as well. You could try contacting eCRATER if you can't figure out, after reading the eCRATER listing/selling rules again, what is wrong and ask for help. They do expect you to try to figure this out since this would have been information that you should have read to start with.
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ditasarina123



Posts: 3

PostPosted: Tue Mar 26, 2019 12:23 am    Post subject: Reply with quote

im sure that i sell my own product, but i have no idea what is wrong with my store
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ditasarina123



Posts: 3

PostPosted: Tue Mar 26, 2019 12:23 am    Post subject: Reply with quote

im sure that i sell my own product, but i have no idea what is wrong with my store
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MoonwishesStore



Posts: 15380

PostPosted: Tue Mar 26, 2019 7:07 am    Post subject: Reply with quote

Quote:
im sure that i sell my own product, but i have no idea what is wrong with my store


Do you mean that you make and manufacture your own products and give others the rights to resell them? I found others selling the same stuff as you are. That makes me think that you aren't selling your own product. You may own the product that you are selling, but that doesn't give you the right necessarily to resell the products without the companies okay.

But then it might be something else. We can't tell for sure as we can't go inside your store currently. We can only see your home page.
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SammysSupplies



Posts: 1620

PostPosted: Tue Mar 26, 2019 8:55 am    Post subject: Reply with quote

It might have something to do wit the fact that you have writing in the pictures, what ever you think is important enough to put in the pics, should be in the description.
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MoonwishesStore



Posts: 15380

PostPosted: Tue Mar 26, 2019 9:00 am    Post subject: Reply with quote

I know Google doesn't like it, but would that be a reason for them not to show on eCRATER?
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SammysSupplies



Posts: 1620

PostPosted: Wed Mar 27, 2019 9:31 am    Post subject: Reply with quote

Just a guess on my part.
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cosmicray



Posts: 6603

PostPosted: Wed Mar 27, 2019 11:59 am    Post subject: Reply with quote

MoonwishesStore wrote:
I know Google doesn't like it, but would that be a reason for them not to show on eCRATER?


as eCRATER allows sellers to do their own promotion, and not rely on Google, I would that hard to believe.
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MoonwishesStore



Posts: 15380

PostPosted: Wed Mar 27, 2019 10:30 pm    Post subject: Reply with quote

cosmicray wrote:
MoonwishesStore wrote:
I know Google doesn't like it, but would that be a reason for them not to show on eCRATER?


as eCRATER allows sellers to do their own promotion, and not rely on Google, I would that hard to believe.


I guess that is what I was thinking.
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SheilaDeesPostcards



Posts: 3844

PostPosted: Thu Mar 28, 2019 9:22 pm    Post subject: Reply with quote

@ditasarina123, I see your store is still suspended. I also noted you removed the 2 products you had listed and listed a different shirt. Have you contacted the eCRATER staff regarding your suspension? You must contact them from the contact link on the home page of eCRATER.com before your store can have the suspension removed. If you don't know why your store was suspended, you need to determine the reason and correct the problem.
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