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eCRATER premium template trial question

 
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Zorosan



Posts: 1

PostPosted: Mon Sep 28, 2020 8:23 pm    Post subject: eCRATER premium template trial question Reply with quote

Hi,

Got a email that says

Your 10 days free trial period for using premium template has started.

DUE AMOUNT
---------------------------------
Due Date: Oct/08/2020
Amount Due: $120 (billed annualy)


What if I don't want to use the template anymore and switched back to the free template before 10/8. Is it still going to make me pay the bill?
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elpereles



Posts: 3427

PostPosted: Tue Sep 29, 2020 1:53 pm    Post subject: Reply with quote

Contact eCrater support and ask.
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thelivesandlovesofmaggiethecat



Posts: 10158

PostPosted: Wed Sep 30, 2020 3:05 pm    Post subject: Reply with quote

I don't know if this applies to ecrater but most free trial periods have a requirement that you have to cancel before the free trial period is up.
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2tip3py1



Posts: 222

PostPosted: Wed Sep 30, 2020 5:21 pm    Post subject: Reply with quote

Most free trials give the option to cancel right away. And if you do cancel early, the trial offer still runs to the end date, (in most free trial cases) just to give the free trial the chance it deserves.

Try to cancel, I would think, you can always except at a later date.

eCRATER got it going on, you gotta love their platform.
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MoonwishesStore
moderator


Posts: 17389

PostPosted: Mon Oct 05, 2020 8:52 am    Post subject: Reply with quote

Contact eCRATER to be sure that they understand that you don't want the updated templates. I would guess they would assume it as well if you don't pay the $120.
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