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Everything Has Disappeared From My Store

 
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dmhcollectibles



Posts: 32

PostPosted: Sat Jul 29, 2006 3:18 am    Post subject: Everything Has Disappeared From My Store Reply with quote

I just checked on my eCrater store and all of my categories and products have disappeared. I haven't removed them, does anyone know what's going on?
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poopsheet



Posts: 4865

PostPosted: Sat Jul 29, 2006 10:55 am    Post subject: Reply with quote

Mine seems to be okay. If yours are still gone, contact eCrater from www.ecrater.com.
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wahm922



Posts: 707

PostPosted: Sat Jul 29, 2006 1:24 pm    Post subject: Reply with quote

Did you figure it out?

I see one Catergory from the main page but there are others with nothing in them and some listings have no image.
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dmhcollectibles



Posts: 32

PostPosted: Sat Jul 29, 2006 4:19 pm    Post subject: Reply with quote

wahm922 wrote:
Did you figure it out?

I see one Catergory from the main page but there are others with nothing in them and some listings have no image.


nope, there's still nothing there. I emailed ecrater a few hours ago, but no response yet from them.
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wahm922



Posts: 707

PostPosted: Sat Jul 29, 2006 4:42 pm    Post subject: Reply with quote

You see nothing in your store?

This is what I see:
http://img.auctiva.com/imgdata/0/0/6/3/4/4/webimg/16686687_o.gif

If I'm seeing something you are not then I would try doing a clear cache and restart your computer Wink
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brycerice



Posts: 1

PostPosted: Sun Jul 30, 2006 12:52 am    Post subject: missing categories Reply with quote

some of my categories are gone and my items please help fix it
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dmhcollectibles



Posts: 32

PostPosted: Sun Jul 30, 2006 3:14 am    Post subject: Reply with quote

I got it figured out. All is well. Dimitri emailed me to help Smile
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poopsheet



Posts: 4865

PostPosted: Sun Jul 30, 2006 8:07 pm    Post subject: Re: missing categories Reply with quote

brycerice wrote:
some of my categories are gone and my items please help fix it


If it hasn't been fixed, drop eCrater a line via the contact form at www.ecrater.com.
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poopsheet



Posts: 4865

PostPosted: Thu Aug 03, 2006 1:41 pm    Post subject: Reply with quote

dmh, a few others are having the same problem now. Is there something you had to do or should we just be contacting eCrater for a fix?
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poopsheet



Posts: 4865

PostPosted: Thu Aug 03, 2006 1:47 pm    Post subject: Reply with quote

Okay, I just checked my store again and it looks to be back to normal. So I guess either eCrater is watching this thread or the problem is intermittent?
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