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Is my store suspend?
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scrapbookconnie



Posts: 14

PostPosted: Fri Nov 30, 2007 9:17 pm    Post subject: Is my store suspend? Reply with quote

I'm Chinese girl to build an online in Ecrater for the 1st time. I can not see and proucts in my catagory. I reviewd some questions and I guess if my store is suspend too.But I don't know why. I just post picture and some discription. Can some one give advise for me?
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thelivesandlovesofmaggiethecat



Posts: 9741

PostPosted: Fri Nov 30, 2007 10:50 pm    Post subject: Reply with quote

People are suspended when they do not comply with the rules and regulations of selling on ecrater. Since you are in China, these are the most likely reasons:
Items not in English
Prices not in US$
Won't ship to the USA

Other reasons might be:
Selling counterfeit or replica products
Selling illegal items
Items in the wrong global categories
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scrapbookconnie



Posts: 14

PostPosted: Sun Dec 02, 2007 7:29 pm    Post subject: Thanks Reply with quote

Thanks for your attention. I have written to Ecrater. They tell us my price is not real. It is my first time to build a online store,so I'm not sure about the price. I have adjusted the price. Hope it will be passed. Very Happy
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cuppatea



Posts: 565

PostPosted: Wed Dec 05, 2007 12:47 pm    Post subject: Reply with quote

I hope you come back to read this scrapbookconnie...

... "cash on delivery" is not what you think. You can see more in the solutions forum - look for the Cash on Delivery topic and there is also more information in the Manual in the shipping section.
http://www.ecrater.com/community/viewforum.php?f=13

Cash on delivery is rarely used and costs extra. Noticed that you also don't have any shipping charges posted for anything. I'm concerned that you could lose money because of both.

Read through sections here and look at other people's stores - Hope that helps!!


Heather Ellen
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scrapbookconnie



Posts: 14

PostPosted: Wed Dec 05, 2007 7:13 pm    Post subject: Thanks Heather Ellen Reply with quote

Heather Ellen,thanks for your suggestion. Yes,Im puzzled with shipping and payment. And I have no paypal. I do not how to deal with.
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usalicenseplates
Guest




PostPosted: Wed Dec 05, 2007 9:16 pm    Post subject: Reply with quote

Don't use paypal!
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scrapbookconnie



Posts: 14

PostPosted: Thu Dec 06, 2007 2:39 am    Post subject: WHY Reply with quote

What's the problem with Paypal? I have no paypal,so I'm not familiar with it.

I want to know which way do peolpe choose when they face the payment term.
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Periwinkles



Posts: 2908

PostPosted: Thu Dec 06, 2007 8:50 am    Post subject: Reply with quote

I use paypal, google checkout and also accept money order and cashier's check. You could ask for international money orders.

Joyce

http://periwinkles.ecrater.com
http://musicalnotes.ecrater.com
http://thejewelchest.ecrater.com
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poopsheet



Posts: 4865

PostPosted: Thu Dec 06, 2007 9:24 am    Post subject: Reply with quote

PayPal is the most popular. With PayPal and Google Checkout buyers have the option of paying with their credit cards.
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usalicenseplates
Guest




PostPosted: Fri Dec 07, 2007 4:39 am    Post subject: Reply with quote

No paypal because of my present experience.
They made a "random" "security" check on a payment I received. Even if you give proof of shipment and your buyer signed for the item, they still refund your buyer: you lost your item + your money.

Read this: http://www.ecrater.com/community/viewtopic.php?t=6252

Up to you now but choose wisely cuz now you know what you're exposed to.
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kimskorner
Guest




PostPosted: Fri Dec 07, 2007 4:32 pm    Post subject: Reply with quote

Paypal isn't perfect that's for sure but realistically......you will get more sales if you offer PayPal as an option for your customers.

Sort of like banks....doctor's etc.........they make mistakes and can totally mess up your life but that doesn't mean you never use a bank or never go to a doctor.
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scrapbookconnie



Posts: 14

PostPosted: Fri Dec 07, 2007 8:46 pm    Post subject: My store is reinstated now Reply with quote

Thanks for the suggestion of all the friends.

My store have been reinstated. And I hope to learn more in managing store from friend in Ecrater. Thanks.
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bargainsforU



Posts: 1251

PostPosted: Sat Dec 08, 2007 11:46 pm    Post subject: Reply with quote

scrapbookconnie, i would suggest you spend time looking at other stores and familarize yourself with the art of selling online before giving it a try. seems to me you just are not sure about how to go about selling online. as far as prices you can base them on the cost you have in an item. you are selling to make a profit but you do have to be reasonable. shipping is another thing to really become familar with. you can loose money big time or run off potential customers in a hurry if you don't know how to figure that.
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scrapbookconnie



Posts: 14

PostPosted: Mon Dec 10, 2007 10:07 pm    Post subject: Reply with quote

do you mean my price is high? Actually most of products are small and have little weight. It usually costs $0.1,but when I write this,the Ecrater suspend my store. They say my price is not real. So I adjust my price to $1 or 2. Then my store is reinstated. But yestoday I upload several products,then my store is suspended again. I don't the reason. They even don't inform me and tell me what's wrong.
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scrapbookconnie



Posts: 14

PostPosted: Wed Dec 12, 2007 8:41 pm    Post subject: Reply with quote

I have written a email to ecrater,but there is no reply. I don't know what to do next.
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