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CDMarketplace
Posts: 23
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 Posted: Fri Feb 22, 2008 3:10 am Post subject: Shipping Discounts and Invoicing. |
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Hi, my name is Joe and I am in the process of opening a store on eCrater. I will be selling used CD's. While I am taking my time to carefully complete it's setup, I am concerned about the shipping matrix. I realize with the way it is set-up, it does not allow for shipping cost increments in ounces. As I will only be accepting Google Checkout and Money Orders as payment, how do I properly invoice a buyer who has purchased more than one item??? Is there an invoicing system within Google Checkout? Or is there an invoicing system within eCrater??? I am just quite confused in how my buyers will get a proper invoice PRIOR to completing payment. I don't believe that a buyer should have to pay for a few items individually and then have me refund the buyer the difference based on my stated shipping discounts in my items...I think that is a hassle for a buyer.
Please help! and Thanks!
Joe |
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zickit
Posts: 21857
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| Posted: Fri Feb 22, 2008 3:42 am Post subject: |
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IF all you sell is CD's
it's easy to use the shipping matrix.
Instead of looking at it as pounds or ounces
look at it as number of items.
For example I have one store that everything is exactly the same weight
so I put 1 in for the weight on every item
On the matrix I have 1 = $2.50, 2 = $3.00, 4 = $4.00 5-16 = $5
and I tell them in the listing that if they buy 5 - 16 mix and match they pay only $5 shipping. |
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gnulinuxstore
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| Posted: Fri Feb 22, 2008 6:36 pm Post subject: |
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This is not working for me. I also sell only CDs and and DVDs.
I just tried to test buy 8 items from my store. On the matrix I have $3.50 shipping for 8 items and the total on the test came up to $12.00. Everybody that bought that many items I would have to end up refunding them all $8.50
I charge $1.50 for shipping one item |
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zickit
Posts: 21857
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| Posted: Fri Feb 22, 2008 9:11 pm Post subject: |
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| gnulinuxstore wrote: | This is not working for me. I also sell only CDs and and DVDs.
I just tried to test buy 8 items from my store. On the matrix I have $3.50 shipping for 8 items and the total on the test came up to $12.00. Everybody that bought that many items I would have to end up refunding them all $8.50
I charge $1.50 for shipping one item |
What do you have on your matrix?
Here is how I did mine
If you have the weight on the item as 1 and you have $3.50 in the boxes under the 8 then it will charge $3.50 for 8 of them. |
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gnulinuxstore
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| Posted: Fri Feb 22, 2008 9:50 pm Post subject: |
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When I set up my listings I put 1 for the weight for all my items. And the $3.50 is in the 8 column.
And I just tested it again and still shows $12.00 shipping. |
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zickit
Posts: 21857
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| Posted: Fri Feb 22, 2008 9:59 pm Post subject: |
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| gnulinuxstore wrote: | When I set up my listings I put 1 for the weight for all my items. And the $3.50 is in the 8 column.
And I just tested it again and still shows $12.00 shipping. |
I just played with it and you are right - 8 is equalling $12
can you take a screen print of your shipping matrix and post it here so I can see it?
and also of your product page - making sure I can see the weight and shipping option portion. |
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gnulinuxstore
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| Posted: Fri Feb 22, 2008 10:05 pm Post subject: |
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OK I see what I did wrong. I usually sell my items flat rate so it does not work that way.
I will have to change everything to weight based. Its works correctly that way. |
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zickit
Posts: 21857
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| Posted: Fri Feb 22, 2008 10:07 pm Post subject: |
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| glad I could help you figure that out! |
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gnulinuxstore
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| Posted: Fri Feb 22, 2008 10:19 pm Post subject: |
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| Yes thank you very much. I also figured how to apply free shipping this way to customers that buy over a certain amount. |
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ahsq
Posts: 16
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| Posted: Sat Feb 23, 2008 6:33 pm Post subject: |
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| WOULD the matrix method work on my site when I have multiple sized items with different weight on? |
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zickit
Posts: 21857
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| Posted: Sat Feb 23, 2008 7:23 pm Post subject: |
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| ahsq wrote: | | WOULD the matrix method work on my site when I have multiple sized items with different weight on? |
Yes if you fill it out correctly. USing weight as actual weights and not a san item count. |
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busybeemerchandise
Posts: 5
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| Posted: Tue Feb 26, 2008 8:15 pm Post subject: Shipping Matrix Problems |
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Hi, I am having problems figuring out how to set up the shipping matrix. I have many different items in my store with various weights and sizes. Please help me. I am used to FedEX figuring out shipping. I want to make sure I set this up right.
Thanks,
Jackie
Busy Bee Merchandise |
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TheHouseofW
Posts: 67
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| Posted: Sat Mar 01, 2008 1:11 pm Post subject: |
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| I use the shipping matrix properly and have items at varying weights, and it's still not as accurate as I'd like, unfortunately, but it's not awful. |
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busybeemerchandise
Posts: 5
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| Posted: Sat Mar 01, 2008 3:29 pm Post subject: shipping matrix |
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| how did you set up the matrix if you don't mind me asking? What increments did you use? |
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TheHouseofW
Posts: 67
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| Posted: Thu Mar 06, 2008 3:33 pm Post subject: Re: shipping matrix |
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| busybeemerchandise wrote: | | how did you set up the matrix if you don't mind me asking? What increments did you use? |
Well, I'll tell you how I did it and then some recommendations to consider that I kind of wish I had hashed out before listing a ton of stuff.
I set up two browser pages, one with the matrix and one with usps since that is my carrier of service. I then selected the furthest zip code I could come up with just by looking up the furthest city I could think of within the nation(not Alaska or Hawaii) from where I live. I'm midwest, but to the right, so I went with Los Angeles, CA. I then used that cost as the highest level of my bracket range for each tier, and used within my shipping zone for the lowest. I ended up ultimately rounding down or up the cost to ship to L.A. as my average, as it would be a good average that took some of the shipping materials into consideration. For instance, 1 pound for darn near anywhere in the US is $5. After 2 pounds, anything 3 pounds or more I switch from priority to parcel since it really starts to jump up from there, so it seemed the natural breaking point to me. For Alaska and Hawaii, I just selected the capitols there and used that as my basis for the tiering.
However, I would recommend considering this:
I have some items that could be combined for under 1 pound, and I wish I had thought to separate out the matrix to represent 1/2 pounds instead of pound increments. This would work for me as the majority of my items and orders would not excede 15 pounds, and the matrix goes up to 30+.
So, it would look or be interpreted as something like this:
Matrix 1 = 1/2 pound or 8 oz. = first class shipping charge, like, say, $3
Matrix 2 = 1 pound = priority charge $5
Matrix 4 = 2 pounds = Priority $7
Matrix 6 = 3 pounds = Parcel $8(Or priority $7 if you so choose)
Matrix 8 = 4 pounds = Parcel $9
etc.
This is good if you are not shipping many heavy items, as I mentioned, and it would therefore give a more closer and specified cost and weight increment for s/handling charges. The con of it being a bit more confusing.
I seriously debated going back and altering 400 items to this frame, but I'm not sure I want the headache.  |
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