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Google Checkout and Orders

 
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soycandles
Guest




PostPosted: Fri Sep 01, 2006 5:55 pm    Post subject: Google Checkout and Orders Reply with quote

I just had a friend make 2 test purchases using Google Checkout. I received the payment emails from google but I did not get order emails from eCrater nor are the orders listed in the Administrative Tool under Orders.

Is this normal?
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Fri Sep 01, 2006 6:07 pm    Post subject: Reply with quote

You should always get an order = I think

use the contact form at http://www.ecrater.com/contact.php
and let them know this has happened.

I know they been working on getting the site to work with google and getting googles approval on the layout. Maybe something got messed up and they are not aware of it yet.
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soycandles
Guest




PostPosted: Fri Sep 01, 2006 8:20 pm    Post subject: Reply with quote

Thanks BTMC. I just did a copy/paste of my post into the contact form.
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soycandles
Guest




PostPosted: Mon Sep 04, 2006 9:48 pm    Post subject: Reply with quote

Well, I sent a message to them but still haven't received any type of response.

Question
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Tue Sep 05, 2006 12:30 am    Post subject: Reply with quote

soycandles wrote:
Well, I sent a message to them but still haven't received any type of response.

Question


Since this is/was a holiday weekend would give it a few more days.

I do know that they have been working this google to get things they way google requires, but that's about all I know.
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soycandles
Guest




PostPosted: Tue Sep 05, 2006 12:49 pm    Post subject: Reply with quote

I received a reply today.
Quote:
We are aware and are currently working on this issue. In the future, when checking out through Google Checkout you will still not be receiving an email notification , but you will be able to see the order in your admin interface.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Tue Sep 05, 2006 12:58 pm    Post subject: Reply with quote

soycandles wrote:
I received a reply today.
Quote:
We are aware and are currently working on this issue. In the future, when checking out through Google Checkout you will still not be receiving an email notification , but you will be able to see the order in your admin interface.


YIKES!
I have never ever looked at my orders on ecrater.com.

I go 100% by the emails received. Guess it's a good thing that I am waiting for all the google buy bugs to get worked out before I jump in.
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soycandles
Guest




PostPosted: Tue Sep 05, 2006 2:43 pm    Post subject: Reply with quote

Well, you do get an email from Google with the order details.
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elegantdreams



Posts: 16

PostPosted: Wed Sep 13, 2006 9:45 am    Post subject: Google checkout Reply with quote

Hi,
I just noticed the google check out option.

Where do I find more information on this?
In a nutshell can you give me a brief idea of what it entales?

Thanks so much.

elegantdreams.ecrater.com
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brendaonline



Posts: 38

PostPosted: Wed Sep 13, 2006 5:39 pm    Post subject: Reply with quote

There is a thread or at least a few posts about it somewhere. I'm trying to find it again myself. If I find it, I'll post it here.

edit to add-- I know it's around here somewhere, but I've been searching for an hour and can not find it. For a while I was running into it constantly, and of course now that I need it.......
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