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  Topic: Shipping incorrectly showing "free" to customer
SheilaDeesPostcards

Replies: 9
Views: 96

PostForum: Help   Posted: Wed May 22, 2019 7:43 am   Subject: Shipping incorrectly showing "free" to customer
@YardSale ... Thanks for catching the error. Embarassed

I wanted to add a reminder for anyone reading this topic that the checkout system will always look for the USPS Calculated Shipping first. If ...
  Topic: Shipping incorrectly showing "free" to customer
SheilaDeesPostcards

Replies: 9
Views: 96

PostForum: Help   Posted: Tue May 21, 2019 10:47 am   Subject: Shipping incorrectly showing "free" to customer
When you selected Calculated Shipping for your store you need to provide a backup shipping. This can be the shipping matrix, flat rate shipping, or a combination of the two for your store. This back ...
  Topic: my products is not shown on ecrater marketplace
SheilaDeesPostcards

Replies: 5
Views: 425

PostForum: Suspended Stores   Posted: Tue May 07, 2019 4:40 pm   Subject: my products is not shown on ecrater marketplace
You are selling high end cosmetics that normally control their distribution chain. Do you have authorization to sell these brands?

I don't normally mention this, but your "store" looks ...
  Topic: No shipping calculate on order - HELP
SheilaDeesPostcards

Replies: 2
Views: 201

PostForum: Help   Posted: Sun May 05, 2019 1:54 pm   Subject: No shipping calculate on order - HELP
Did you check the item page to confirm you had added the weight? That's the only thing I could think of that would cause a problem with the matrix that has been working well. You're probably going t ...
  Topic: Sales Tax License
SheilaDeesPostcards

Replies: 20
Views: 634

PostForum: Selling on eCRATER.com   Posted: Tue Apr 30, 2019 1:26 pm   Subject: Sales Tax License
It's in the best interest of all sellers to maintain a record (database or spreadsheet preferred) of all sales for the year showing at least the date of the sale, amount sold, shipping, total, and sta ...
  Topic: Sales Tax License
SheilaDeesPostcards

Replies: 20
Views: 634

PostForum: Selling on eCRATER.com   Posted: Tue Apr 30, 2019 1:15 pm   Subject: Sales Tax License
Each state makes their own rules regarding Sales Tax. One really big difference between eCRATER and other marketplaces is how the money is handled. All money transactions between the buyer and selle ...
  Topic: Attributes
SheilaDeesPostcards

Replies: 4
Views: 177

PostForum: Help   Posted: Thu Apr 25, 2019 10:57 am   Subject: Attributes
First, Welcome to eCRATER.
For handmade clothing, "brand and upc/ean/jan" are optional, but if you don't have brand AND upc/ean/jan number, then you must also use identifier_exists with a ...
  Topic: Hello everyone, we are manufacturer and supplier
SheilaDeesPostcards

Replies: 3
Views: 161

PostForum: Introduce Yourself   Posted: Mon Apr 22, 2019 5:13 am   Subject: Hello everyone, we are manufacturer and supplier
I took a look at your eCRATER store and it is empty except for your home page, your About page, and your Contact page. You've started this topic by stating your are a manufacturer and supplier. Do y ...
  Topic: Products Don't Show on Mobile
SheilaDeesPostcards

Replies: 4
Views: 148

PostForum: Help   Posted: Fri Apr 19, 2019 7:31 am   Subject: Products Don't Show on Mobile
I assumed you were talking about the home page of eCRATER which has no product photos. http://www.ecrater.com If you are talking about the home page of your store, the photos that appear on the desk ...
  Topic: Products Don't Show on Mobile
SheilaDeesPostcards

Replies: 4
Views: 148

PostForum: Help   Posted: Fri Apr 19, 2019 6:46 am   Subject: Products Don't Show on Mobile
Have you looked at the eCRATER home page from a desktop? There are no product photos on the home page.
  Topic: Paypal not letting me pay monthly Bill
SheilaDeesPostcards

Replies: 6
Views: 279

PostForum: Help   Posted: Thu Apr 18, 2019 10:51 am   Subject: Paypal not letting me pay monthly Bill
I paid without a problem. You should contact eCRATER direct to see if they can determine the problem. The community isn't routinely monitored by the eCRATER staff, it's primarily sellers helping oth ...
  Topic: Multiple payments - same items
SheilaDeesPostcards

Replies: 9
Views: 230

PostForum: Selling on eCRATER.com   Posted: Wed Apr 17, 2019 9:25 am   Subject: Multiple payments - same items
I'm not sure how this happened either, but please contact eCRATER right away with all the order numbers. Once you get an answer, it would be helpful if you posted back here to let us know what happen ...
  Topic: Export
SheilaDeesPostcards

Replies: 5
Views: 183

PostForum: Selling on eCRATER.com   Posted: Tue Apr 16, 2019 11:34 am   Subject: Export
Well, I'm going to add another "NOT POSSIBLE" message. EXPORTS (as you titled this topic) are not possible. IMPORTS are an option using the Bulk Lister or the eBay importer. There are rul ...
  Topic: Store Suspended
SheilaDeesPostcards

Replies: 8
Views: 305

PostForum: Suspended Stores   Posted: Fri Apr 12, 2019 5:31 am   Subject: Store Suspended
Having a logo and adding information about your store on the About, Terms, Contact, and FAQ pages IS NOT required on eCRATER. However, when none of that information is provided, it doesn't look to th ...
  Topic: Ebay update quota??
SheilaDeesPostcards

Replies: 2
Views: 192

PostForum: Help   Posted: Mon Apr 08, 2019 10:42 pm   Subject: Ebay update quota??
I don't know the answer to your question, but it sounds like it might have been an error. I've never used the eBay import, but I can see where it would be really helpful. I would strongly recommend ...
 
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