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  Topic: Why is my order automatically refunded by eCRATER?
SheilaDeesPostcards

Replies: 3
Views: 340

PostForum: Suspended Stores   Posted: Tue Sep 14, 2021 11:28 am   Subject: Why is my order automatically refunded by eCRATER?
Your store is currently suspended. Here in the community as fellow sellers we can only see your store as a buyer would see your store. We can see your home page and your text pages. On your home pa ...
  Topic: Linking To Facebook
SheilaDeesPostcards

Replies: 3
Views: 486

PostForum: Help   Posted: Sat Sep 11, 2021 6:10 am   Subject: Linking To Facebook
Please read the rules for posting in the Promote Your eCRATER Store forum. This section is only for promoting your store. Answering questions is not allowed. If you wish to discuss and/or ask quest ...
  Topic: Australia postal service on pause
SheilaDeesPostcards

Replies: 6
Views: 668

PostForum: Selling on eCRATER.com   Posted: Tue Sep 07, 2021 9:24 am   Subject: Australia postal service on pause
Thanks, I did not realize the International Mail Service Suspensions statement was actually a linked button. Rolling Eyes I had just looked at the AU link.
  Topic: Australia postal service on pause
SheilaDeesPostcards

Replies: 6
Views: 668

PostForum: Selling on eCRATER.com   Posted: Tue Sep 07, 2021 5:41 am   Subject: Australia postal service on pause
I had read the article on ecommercebytes, but I was unable to find any information on the USPS website other than the post cosmicray provided. A quick check this morning of major search engines showe ...
  Topic: Brand name attribute being rejected
SheilaDeesPostcards

Replies: 3
Views: 371

PostForum: Help   Posted: Sun Aug 22, 2021 1:40 pm   Subject: Brand name attribute being rejected
Welcome to eCRATER and to the Community forum. Thanks for posting back that you found the problem.

One other thing to watch is to make sure you don't have a space before or after the attribute na ...
  Topic: How to Use bulk lister?
SheilaDeesPostcards

Replies: 14
Views: 4092

PostForum: Selling on eCRATER.com   Posted: Tue Aug 17, 2021 5:19 am   Subject: How to Use bulk lister?
AbetterDay, I am going to assume you are trying to create a bulk file for import. All items can have up to 10 photos. I'm quoting from the Bulk List Requirements posted in everyone's store administr ...
  Topic: delete individual items in my store
SheilaDeesPostcards

Replies: 7
Views: 339

PostForum: Help   Posted: Mon Aug 02, 2021 7:01 am   Subject: delete individual items in my store
eBay downloads tend to come clumped all in one bunch of text with no spaces or paragraph breaks
I want to add a reminder to all who may read this information. The eCrater system does NOT allow html ...
  Topic: delete individual items in my store
SheilaDeesPostcards

Replies: 7
Views: 339

PostForum: Help   Posted: Mon Aug 02, 2021 6:53 am   Subject: Re: delete individual items in my store
how do I delete individual items in my storeWhen you delete an item on eCrater, it is really deleted! When you make a sale on eCrater, IF you activated inventory control, the system will put the item ...
  Topic: I changed ebay password
SheilaDeesPostcards

Replies: 3
Views: 886

PostForum: Help   Posted: Mon Aug 02, 2021 6:18 am   Subject: I changed ebay password
To answer your question, you can't change your eBay password yourself. You need to go the the home page of eCrater, notify them of the password change and request that they change the password. I wo ...
  Topic: Is my store suspended
SheilaDeesPostcards

Replies: 3
Views: 226

PostForum: Suspended Stores   Posted: Thu Jul 29, 2021 11:54 am   Subject: Is my store suspended
Your store is currently suspended. You must review all the eCrater Terms of Service, fix the issue, then contact eCrater to ask to be reinstated. There is no published email address, you need to use ...
  Topic: ...
SheilaDeesPostcards

Replies: 3
Views: 222

PostForum: Suspended Stores   Posted: Thu Jul 22, 2021 8:17 am   Subject: ...
FIRST, you must have missed the Community rules before you started posting. They are posted in the First Section, First Post. * Advertising, spamming and soliciting any products and services is not al ...
  Topic: Not sure if my store is suspended, but cannot find products
SheilaDeesPostcards

Replies: 9
Views: 718

PostForum: Suspended Stores   Posted: Wed Jul 21, 2021 9:33 am   Subject: Not sure if my store is suspended, but cannot find products
Well, interesting update. The Air Jordan slippers are now showing back on Google Shopping from 2 large marketplaces, but eCrater and ebay are missing. I think the OP should remove any reference to Ai ...
  Topic: Not sure if my store is suspended, but cannot find products
SheilaDeesPostcards

Replies: 9
Views: 718

PostForum: Suspended Stores   Posted: Wed Jul 21, 2021 5:43 am   Subject: Not sure if my store is suspended, but cannot find products
I just checked Google Shopping and could not find your product. As of a few minutes ago, your store was not suspended. When you try to sell a product by using a major brand, you are trying to make mo ...
  Topic: free shipping
SheilaDeesPostcards

Replies: 2
Views: 643

PostForum: Selling on eCRATER.com   Posted: Tue Jul 20, 2021 5:18 am   Subject: free shipping
Log into your account and look at the left navigation column.
Scroll down to the section marked ACCOUNT: and click on Options. This will open the Set Store Options page.
Scroll down to "Ena ...
  Topic: Fixed problem, how long though?
SheilaDeesPostcards

Replies: 14
Views: 1784

PostForum: Suspended Stores   Posted: Mon Jul 19, 2021 9:57 am   Subject: Re: Fixed problem, how long though?
Apparently my store got suspended. Ecrater person Tracy emailed asking me for tracking, so I gave it. Package arrived. That was over a month ago and I'm still suspended. Ecrater, staff please let me k ...
 
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