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  Topic: Received $212 order from my store closed since 2016?
ecrater

Replies: 6
Views: 343

PostForum: Help   Posted: Sat Mar 05, 2022 5:18 pm   Subject: Received $212 order from my store closed since 2016?
Hi Eric,

This order was placed directly from your store so it will not incur marketplace cost even if you choose to not refund it.

Dimitar
  Topic: Received $212 order from my store closed since 2016?
ecrater

Replies: 6
Views: 343

PostForum: Help   Posted: Sat Mar 05, 2022 4:02 pm   Subject: Received $212 order from my store closed since 2016?
Hello Eric,

We checked your store PeytonManningCards but it seemed that the store was not on-hold since 2016.

For example Google Cache reveals that the following product was active on 12/19/2021 ...
  Topic: network issues
ecrater

Replies: 0
Views: 19046

PostForum: News & System Status   Posted: Sun Feb 14, 2021 11:54 am   Subject: network issues
Our network provider is currently experiencing network issues causing our website to be off and on unreachable. This started at 8:16am PST today and there were couple of incidents on 02/12/2021 22:02 ...
  Topic: eCRATER are you takng care of this?
ecrater

Replies: 11
Views: 8138

PostForum: Selling on eCRATER.com   Posted: Wed Nov 23, 2016 1:41 pm   Subject: Re: eCRATER are you takng care of this?
https://www.paypal-knowledge.com/infocenter/index?page=content&widgetview=true&id=FAQ1914&viewlocale=en_US

According to the update I got today from PayPal this is the part of their upgr ...
  Topic: In UK site my items are show up but in UK site only 2. Why?
ecrater

Replies: 10
Views: 6575

PostForum: Help   Posted: Fri Nov 20, 2015 10:19 am   Subject: In UK site my items are show up but in UK site only 2. Why?
slancho, Do not convert prices in other currencies is not selected which means that you hav eto manually set the GBP prices if you wish to sell in your UK store.

If you would like all your products ...
  Topic: Cannot Post to Facebook Page
ecrater

Replies: 7
Views: 3367

PostForum: Help   Posted: Fri May 01, 2015 8:15 pm   Subject: Cannot Post to Facebook Page
FB removed one of the permissions we are using in the app and made it "with approval" only. We applied for it and are currently waiting for the request to be reviewed. Normally it takes arou ...
  Topic: eCrater cart - PayPal checkout button not going to PayPal
ecrater

Replies: 27
Views: 13009

PostForum: Selling on eCRATER.com   Posted: Mon Jan 12, 2015 4:10 pm   Subject: eCrater cart - PayPal checkout button not going to PayPal
Hi Angry-Nomadcustoms,

We are unable to reproduce the issue, Your PayPal Express Checkout button is working as expected on both desktop and mobile devices.

Please check if you still experiencing ...
  Topic: Community issues
ecrater

Replies: 0
Views: 22462

PostForum: News & System Status   Posted: Thu Oct 23, 2014 4:27 pm   Subject: Community issues
The community server experienced a hardware failure yesterday. We brought it back online but another short downtime (10 min) is scheduled tomorrow so we can replace some parts.

Updated: 10/24/2014 ...
  Topic: Having issues with shipping - help
ecrater

Replies: 8
Views: 4285

PostForum: Selling on eCRATER.com   Posted: Thu Oct 09, 2014 2:32 pm   Subject: Having issues with shipping - help
http://community.ecrater.com/viewtopic.php?p=290974
  Topic: Planned Power Maintenance
ecrater

Replies: 0
Views: 7702

PostForum: News & System Status   Posted: Thu Jun 19, 2014 12:36 am   Subject: Planned Power Maintenance
Our datacenter will be performing planned power maintenance on Thursday, starting at 23:59 PST. The power should remain on during the maintenance.

However if something unexpected happens, there is ...
  Topic: power issue
ecrater

Replies: 0
Views: 6536

PostForum: News & System Status   Posted: Mon Jun 09, 2014 10:20 am   Subject: power issue
Our datacenter experienced two separate power issues last night. The first one started at 6:08pm and lasted for about 20 min. The second one started at 9:33pm and lasted for about 10 min.

Thanks to ...
  Topic: ddos attack 01/18/2014
ecrater

Replies: 0
Views: 6991

PostForum: News & System Status   Posted: Sat Jan 18, 2014 2:24 pm   Subject: ddos attack 01/18/2014
Today early in the morning we were under ddos. It started around 1:30am PST. The site was slow and unresponsive for around 10-15 min.

We had to manually intervene to mitigate the attack.
  Topic: Community issues 10/14/2013
ecrater

Replies: 0
Views: 6987

PostForum: News & System Status   Posted: Mon Oct 14, 2013 3:46 pm   Subject: Community issues 10/14/2013
There were issues with the server that hosts our community this morning. The faulty hardware was replaced and all should be fine now.
  Topic: Received eCrater email asking for more info. Is it phishing?
ecrater

Replies: 4
Views: 3360

PostForum: Selling on eCRATER.com   Posted: Mon Sep 16, 2013 5:26 pm   Subject: Received eCrater email asking for more info. Is it phishing?
Yes, it is a phishing email. Please do not click on the link and log on.
  Topic: 9/9 issues
ecrater

Replies: 0
Views: 7517

PostForum: News & System Status   Posted: Tue Sep 10, 2013 12:17 am   Subject: 9/9 issues
Our datacenter had some power outage today. As a result the community forum was not working for several hours. Also there was a temporary issues with some of the images.

The critical equipment is U ...
 
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