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  Topic: network issues

Replies: 0
Views: 10109

PostForum: News & System Status   Posted: Sun Feb 14, 2021 11:54 am   Subject: network issues
Our network provider is currently experiencing network issues causing our website to be off and on unreachable. This started at 8:16am PST today and there were couple of incidents on 02/12/2021 22:02 ...
  Topic: eCRATER are you takng care of this?

Replies: 11
Views: 7851

PostForum: Selling on   Posted: Wed Nov 23, 2016 1:41 pm   Subject: Re: eCRATER are you takng care of this?

According to the update I got today from PayPal this is the part of their upgr ...
  Topic: In UK site my items are show up but in UK site only 2. Why?

Replies: 10
Views: 6427

PostForum: Help   Posted: Fri Nov 20, 2015 10:19 am   Subject: In UK site my items are show up but in UK site only 2. Why?
slancho, Do not convert prices in other currencies is not selected which means that you hav eto manually set the GBP prices if you wish to sell in your UK store.

If you would like all your products ...
  Topic: Cannot Post to Facebook Page

Replies: 7
Views: 3272

PostForum: Help   Posted: Fri May 01, 2015 8:15 pm   Subject: Cannot Post to Facebook Page
FB removed one of the permissions we are using in the app and made it "with approval" only. We applied for it and are currently waiting for the request to be reviewed. Normally it takes arou ...
  Topic: eCrater cart - PayPal checkout button not going to PayPal

Replies: 27
Views: 12655

PostForum: Selling on   Posted: Mon Jan 12, 2015 4:10 pm   Subject: eCrater cart - PayPal checkout button not going to PayPal
Hi Angry-Nomadcustoms,

We are unable to reproduce the issue, Your PayPal Express Checkout button is working as expected on both desktop and mobile devices.

Please check if you still experiencing ...
  Topic: Community issues

Replies: 0
Views: 21120

PostForum: News & System Status   Posted: Thu Oct 23, 2014 4:27 pm   Subject: Community issues
The community server experienced a hardware failure yesterday. We brought it back online but another short downtime (10 min) is scheduled tomorrow so we can replace some parts.

Updated: 10/24/2014 ...
  Topic: Having issues with shipping - help

Replies: 8
Views: 4157

PostForum: Selling on   Posted: Thu Oct 09, 2014 2:32 pm   Subject: Having issues with shipping - help
  Topic: Planned Power Maintenance

Replies: 0
Views: 6985

PostForum: News & System Status   Posted: Thu Jun 19, 2014 12:36 am   Subject: Planned Power Maintenance
Our datacenter will be performing planned power maintenance on Thursday, starting at 23:59 PST. The power should remain on during the maintenance.

However if something unexpected happens, there is ...
  Topic: power issue

Replies: 0
Views: 5874

PostForum: News & System Status   Posted: Mon Jun 09, 2014 10:20 am   Subject: power issue
Our datacenter experienced two separate power issues last night. The first one started at 6:08pm and lasted for about 20 min. The second one started at 9:33pm and lasted for about 10 min.

Thanks to ...
  Topic: ddos attack 01/18/2014

Replies: 0
Views: 6283

PostForum: News & System Status   Posted: Sat Jan 18, 2014 2:24 pm   Subject: ddos attack 01/18/2014
Today early in the morning we were under ddos. It started around 1:30am PST. The site was slow and unresponsive for around 10-15 min.

We had to manually intervene to mitigate the attack.
  Topic: Community issues 10/14/2013

Replies: 0
Views: 6361

PostForum: News & System Status   Posted: Mon Oct 14, 2013 3:46 pm   Subject: Community issues 10/14/2013
There were issues with the server that hosts our community this morning. The faulty hardware was replaced and all should be fine now.
  Topic: Received eCrater email asking for more info. Is it phishing?

Replies: 4
Views: 3214

PostForum: Selling on   Posted: Mon Sep 16, 2013 5:26 pm   Subject: Received eCrater email asking for more info. Is it phishing?
Yes, it is a phishing email. Please do not click on the link and log on.
  Topic: 9/9 issues

Replies: 0
Views: 6888

PostForum: News & System Status   Posted: Tue Sep 10, 2013 12:17 am   Subject: 9/9 issues
Our datacenter had some power outage today. As a result the community forum was not working for several hours. Also there was a temporary issues with some of the images.

The critical equipment is U ...
  Topic: Where are all the buyers?

Replies: 35
Views: 11185

PostForum: Help   Posted: Fri May 17, 2013 10:51 am   Subject: Where are all the buyers?
We call it "marketplace cost" because it is completely optional, so you can choose to not pay the generated invoices and your store will remain active. With fees you cannot do this, you have ...
  Topic: images issue

Replies: 0
Views: 7001

PostForum: News & System Status   Posted: Fri May 03, 2013 7:12 pm   Subject: images issue
One of our servers failed. As a result some of your images may be not accessible for a while. The site is operational but very few last uploaded images are not accessible.

Once we repair the machin ...
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