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  Topic: Is there a way to dispute feedback left?
giftswithcharm

Replies: 13
Views: 2450

PostForum: Selling on eCRATER.com   Posted: Sun Jan 28, 2007 10:15 am   Subject: Is there a way to dispute feedback left?
I got the negative removed as well.

ecrater ROCKS! Smile I really appreciate the fact that we don't get automated responses that don't relate to the question that was asked, and that if you email wi ...
  Topic: Is there a way to dispute feedback left?
giftswithcharm

Replies: 13
Views: 2450

PostForum: Selling on eCRATER.com   Posted: Sun Jan 21, 2007 2:14 pm   Subject: Is there a way to dispute feedback left?
Yes, the buyer purchased the item on the 16th and we emailed on the 17th to confirm that it was shipped. However, the buyer had already left negative feedback on the 16th! We also emailed today when ...
  Topic: Is there a way to dispute feedback left?
giftswithcharm

Replies: 13
Views: 2450

PostForum: Selling on eCRATER.com   Posted: Sun Jan 21, 2007 1:57 pm   Subject: Is there a way to dispute feedback left?
I just did some more investigating and found a link to file a dispute here: http://www.ecrater.com/community/viewtopic.php?t=2089

Thanks for the quick response. Smile
  Topic: Is there a way to dispute feedback left?
giftswithcharm

Replies: 13
Views: 2450

PostForum: Selling on eCRATER.com   Posted: Sun Jan 21, 2007 1:53 pm   Subject: Is there a way to dispute feedback left?
I'm so disappointed. I received a negative feedback and it is completely unfair. The order was placed on January 16th, and we emailed on January 17th to confirm that the package had been shipped. U ...
  Topic: How do you make it clear that you only have one of an item?
giftswithcharm

Replies: 25
Views: 5542

PostForum: Help   Posted: Fri May 19, 2006 7:36 pm   Subject: Re: How do you make it clear that you only have one of an it
"Unique items" feature is on my TODO list and will be added soon.

Thank you! Smile That will definitely make my life easier!
  Topic: How do i change the "your image here" box?
giftswithcharm

Replies: 10
Views: 6408

PostForum: Help   Posted: Sun Apr 02, 2006 7:16 pm   Subject: How do i change the "your image here" box?
Hmmm... Is it possible your picture is too large? Or maybe in a format that ecrater doesn't accept?

I'm not sure... I just added my picture this afternoon and it worked.
  Topic: How do i change the "your image here" box?
giftswithcharm

Replies: 10
Views: 6408

PostForum: Help   Posted: Sun Apr 02, 2006 6:59 pm   Subject: How do i change the "your image here" box?
Ok. You choose a template by selecting the radio button underneath the pic, which is what you have done. Then click directly on the picture of the template you have chosen and it will bring you to a ...
  Topic: How do i change the "your image here" box?
giftswithcharm

Replies: 10
Views: 6408

PostForum: Help   Posted: Sun Apr 02, 2006 6:44 pm   Subject: How do i change the "your image here" box?
Do you mean the one on the left hand side of you store, beneath your logo? If so, that is the explanation I gave. You do it through "Color Templates".
  Topic: How do you make it clear that you only have one of an item?
giftswithcharm

Replies: 25
Views: 5542

PostForum: Help   Posted: Sun Apr 02, 2006 5:19 pm   Subject: How do you make it clear that you only have one of an item?
I have added ONLY ONE AVAILABLE in capitals in my description, but it doesn't seem to matter. I just had someone purchase three of one item that I only had one of. It feels really unprofessional to ...
  Topic: How do i change the "your image here" box?
giftswithcharm

Replies: 10
Views: 6408

PostForum: Help   Posted: Sun Apr 02, 2006 5:06 pm   Subject: How do i change the "your image here" box?
I just found this in another thread here. You go into your admin section and choose "Color Templates". Click on the image of whichever colour template you have chosen. It will take you t ...
  Topic: Just found this forum...
giftswithcharm

Replies: 1
Views: 2489

PostForum: Introduce Yourself   Posted: Sat Apr 01, 2006 1:50 pm   Subject: Just found this forum...
Hi! I just found this forum and wanted to say hi.

I sell Italian charms and sterling silver jewellery, as well as some other gift items.

This board looks great! Just browsing the posts, I ha ...
 
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