Google is labeling a children's record as "offensive go

svoundtrack · Posts: 18

Hello all,

Kind of at a loss on this one, and the Google Checkout Team apparently sends nothing but automated responses to my email inquiries.

The trouble began when Google sent an email saying I had "offensive goods" listed in my store (which I certainly do not!). The only info provided was this: "Please note that sale of 'Song of south' is not allowed through Google Checkout." I took this to mean that a children's record, from Walt Disney's Song of the South, was somehow the culprit. I know this film is a bit antiquated - even Disney has said so - but it still seems strange that GW would go as far as to list it as offensive goods.

None the less, my GW account is suspended unless I implement their "not available" gif:

http://checkout.google.com/buttons/checkout.gif?merchant_id=XXX&w=180&h=46&style=white&variant=disabled&loc=en_US

Is there any way to set this up for individual listings?

Whether this is a big misunderstanding or not, it seems like I'm pretty much pinned in a corner. Thanks for any help you can provide!

Jay

RustyFarmall · Posts: 1300

Hmmm, I might be tempted to just ditch GCO and use Pay Pal.

A-Better-Way · Posts: 3289

Maybe just delete the item, for 30 days or something, then don't put those words in the description or title or something like that.

I would just keep emailing them and tell them to fix their system.

RustyFarmall · Posts: 1300

A-Better-Way · Posts: 3289

here ya go

http://www.songofthesouth.net/faq/index.html

So you probably have a more rare exspensive thing to sell now, than you thought.

put it for sale on a personal webpage or somthing.

oakteakstore · Posts: 1050

Rusty's got a good idea.

A-Better-Way · Posts: 3289

I don't think I would re list that for a while, and if you did, definitely change the wording and pictures around, like "rare Disney record"

They might just ban you all around if you do things.

I will leave my commentary out, as bad as I want to spout off, but anyway.

MoonwishesStore · moderator Posts: 16964

I hate to say it, but perhaps something good for an ebay auction?

jigsaw-puzzle-palooza · Posts: 766

thelivesandlovesofmaggiethecat · Posts: 9919

During the Cold War, Russia was soundly criticized for rewriting history books to exclude the negative aspects of the rise of communism. WWII remains a touchy subject in Germany. Google has lots of no-nos regarding historical listings of WWII books and artifacts too. It is all part of the same trend to rewrite history so you don't look so bad to people born after a particular time.

If you don't learn from your mistakes you are destined to repeat them. Someone famous said that but I don't remember who. Maybe someone who's been erased from history.

SheilaDeesPostcards · Posts: 4215

Jay, Google as requested that all customer service related to Google Shopping be handled by the marketplace, so I would send an email to the eCrater team to let them know what's going on. Let them know that your Google Wallet account is suspended and ask their advice. They may have a way of disabling the checkout on those 3 items. Be sure to let us know the outcome.

AudioGasoline · Posts: 1015

Hi Svoundtrack-
Google seems to be a little overly sensitlve IMO, considering you can find nazi flags in Google Shopping. You would be allowed to sell this on Discogs without problem. I know of a 78, an LP and at least one 7" connected to this film, and they're all openly sold on Ebay, too. Are you familiar with the Popsike site? They archive collectible vinyl auction stats; you can see the auction history of these records here:
http://www.popsike.com/php/quicksearch.php?pagenum=1&searchtext=song+of+the+south&incldescr=&sortord=ddate&thumbs=&currsel=

I'm not sure Ecrater will be able to do anything for you if Google says you can't list it.

AudioGasoline · Posts: 1015

thecheapskirt · Posts: 2123

Oh Maggie, here in Texas they are actually proposing rewriting history books to take the word "slavery" out. As if it never happened.

I think that is more offensive than discussing what really did happen. A great disservice to the people affected by it.

At any rate, to the original poster: I would either a) stop taking Google while you have that listed here or b) don't list it here, list it somewhere else.

svoundtrack · Posts: 18

Thank you everyone for the replies! I believe I will either remove the listings or attempt to relist them as Disney collectibles. I'm certainly not taking my business back to ebay - I shudder at the thought.

It just seems like such a silly matter for Google to take me to task over. Oh well.