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store suspended,Can you use Bulk List

 
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RandyDByars



Posts: 2

PostPosted: Mon May 17, 2021 7:52 pm    Post subject: store suspended,Can you use Bulk List Reply with quote

When my store was banned by the platform, I could still upload the products, but I made a direct mistake by using the batch function. Is this the reason why my store was banned by the customer service?
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lastade-designs
moderator


Posts: 2442

PostPosted: Tue May 18, 2021 4:40 am    Post subject: Reply with quote

You will have to contact Ecrater direct through their contact button on the main page and send them proof that you have permission to sell your products. As far as I know the sports items are licensed and you must have permission.
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MoonwishesStore
moderator


Posts: 17137

PostPosted: Tue May 18, 2021 8:19 am    Post subject: Reply with quote

I believe that part of the problem that you are having is you have the same, near-identical store as JuliadSmith store. Then the other problem I believe is what Lastade told you, you are most likely selling a licensed product that you have to prove that you can resell it. A store receipt such as what you get at Walmart or the grocery store does not prove permission to resell.

eCRATER does not have pages and pages of rules like eBay and Amazon, BUT they do expect their rules to be followed.
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