Solutions to Common Questions - Inventory Control

[zickit]

INVENTORY CONTROL

This features is an OPT IN feature.
To opt in you must log in to your ecrater.com account
from the left menu select Options under the Account area
check the box in front of Enable Inventory Control
click on Update

How it works
First when creating the ad you MUST fill in the QTY box. This box is located to the right of Taxable: Yes No
ONLY INSTANT PAYMENTS will automatically deduct the item from your Qty. So if someone selects to pay you other then instantly with Google Checkout or PayPal it will NOT lower your Qty.
Once your Qty has been sold out the system will automatical HIDE the item so no one can see it.

It is the responsiblity of the seller to MANUALLY change the Qty on payments that are not instantly made using Google Checkout or PayPal.

[zickit]

Google Checkout orders --
Inventory control is not affected UNTIL the charge has been authorized.
If you have GC to automatically charge there is at least 15 minutes from the time the order is placed and the authorization actually happens.
If you have it set that you have to go to GC and tell it to make the charge that will delay the affect to your inventory control even longer.

[acread]

If you leave the quantity box in your product listing empty when entering the info, that will take the item out of the control of quantity control. It will mean that item is unlimited supply and people can buy as many as they want.

This may be useful for sellers who want to sell both limited quantity and unlimited quantity items at the same time.

[zickit]

This is how I put my items into a spreadsheet mainly so I can track my inventory on hand amount for Uncle Sam and track the location of where the item is.

Look at http://bigntallmensclothing.com/HowTo/Inventory.pdf

[lastade-designs]

Added by Ecrater 8/31/2022

We added the following feature to the checkout process: If the inventory control is enabled and there is no quantity after a buyer places an order, then the system will automatically remove the product from the shopping cart.

This has been also implemented for product variants in which cases the system will look both the main quantity and the variant quantity in order to decide if the product should be removed from the shopping cart.

Lastly merchants may also request that we adjust their stores so that the shopping cart is being emptied after an order is placed. To do so, please simply email us your store URL and state that you would like an empty shopping cart after a buyer places an order.