eCRATER.com Forum Index

SearchSearch
ProfileProfile
  Log in to check your private messagesLog in to check your private messages   
Log inLog in

STUCK?

 
Post new topic   Reply to topic    eCRATER.com Forum Index -> Help
View previous topic :: View next topic  
Author Message
brendaonline



Posts: 18

PostPosted: Thu Feb 29, 2024 7:50 am    Post subject: STUCK? Reply with quote

A) HOW DO I TELL ECRATER I GAVE A PARTIAL REFUND?

B) HOW DO O ID PRODUCTS DEMOTED OR "WARNED"? ONE WAS ACCUSED OF BEING PORN & IT'S NOT, BUT I HAVE NO IDEA WHICH OF ~175 IT IS

C) IS THERE E 'DEFINITION" LIST SOMEWHWERE FOR GOOGLE ATTRIBUTES OR GLOBAL "OPERANDS"? I'M DOING OK SO FAR WITH GUESSING, BUT I'M SURE I'LL EVENTUALLY SCREW UP.

BRENDAONLINE
Back to top
View seller's profile Send private message Visit seller's eCRATER store
lastade-designs
moderator


Posts: 2904

PostPosted: Fri Mar 01, 2024 3:48 am    Post subject: Reply with quote

A. Did you make a sale? What were the circumstances on the partial credit? If you made a credit through Paypal, Ecrater should see it. You can always ask them using the contact button in the lower right hand corner of their home page.

B. Are you talking about google rejects? When you are in your dashboard, under projects there are some check boxes. Click on "disapproved by Google" then ok. A list should come up. You may be able to find the one that they say is porn. See if there is something in the title that may be mispelled.

C. Google attributes. Here is a link with some information on attributes:
https://community.ecrater.com/viewtopic.php?t=5937
Back to top
View seller's profile Send private message Visit seller's eCRATER store
SheilaDeesPostcards
moderator


Posts: 4619

PostPosted: Fri Mar 01, 2024 11:13 am    Post subject: Reply with quote

Quote:
C) IS THERE E 'DEFINITION" LIST SOMEWHWERE FOR GOOGLE ATTRIBUTES OR GLOBAL "OPERANDS"? I'M DOING OK SO FAR WITH GUESSING, BUT I'M SURE I'LL EVENTUALLY SCREW UP.
Unless you sell clothes (shoes, belts, ties, scarves, hats, etc), jewelry, or watches, you'll probably never need any of the Google Attributes except those discussed in the link provided above. There is a list on Google, but it designed for sellers who submitted their own feed. It can be quite confusing to some eCRATER sellers because it contains a lot of information that we can't submit.

Quote:
B) HOW DO O ID PRODUCTS DEMOTED OR "WARNED"? ONE WAS ACCUSED OF BEING PORN & IT'S NOT, BUT I HAVE NO IDEA WHICH OF ~175 IT IS
Are you asking about products that were "demoted"? There is no way at this time to find just the products that have been demoted. You can click on the box "Google quality" which will show the demoted items, but it will also show all the items that have quality issues. From that list you just have to search to find the ones that are demoted. When you find the item, you need to either fix the problem if you can or reach out to eCrater customer service with ALL the details so they can contact Google.

Did you have an item "accused of being porn" OR did you have an item they think has "Restricted adult content". I've had several items Google thinks are adult content, but never had an item marked as porn. So far, I have a Christmas plate, 2 sewing patterns, and 8 paperback books that Google thinks are adult content. Once you find which items have made Google unhappy AND if they have been flagged in error, you'll need to contact eCrater so they can contact Google to correct the error.

For others reading that would like a chuckle, my Christmas plate is white with a Christmas tree and wrapped gifts under it in the middle of the plate. What I've learned is the china company trademarked a word to describe the process they use to make the glass. The word is on the back of all their dishes made with that process. Google thinks that word is used somewhere in the world with an adult meaning. (Links to sites I know I would not want to view!) LOL

So far the books I've been able to locate all have covers of a woman being romantically "swept away" or have the word seduced in the title. Think 1970s & 1980s romance novels at the checkout in grocery stores.

I don't worry about Google unless they start hiding my items in Google Shopping. The items are still found on other search engines and on the eCrater marketplace.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
brendaonline



Posts: 18

PostPosted: Fri Mar 01, 2024 11:22 am    Post subject: Reply with quote

A) I SHOULD CHCK AGAIN SINCE SHE ACCEPTED THE RF AS IT DIDN'T SHOE SEFORE BUT MIGHT NOW

B) I DID GET SOME TO SHIW; I'LL KEEP LOOKING LIKE YOU SAID.

C) I THINK I HAVE THE GOOGLE ATTS BUT AM STILL IFFY ON GLOBAL OPERANDS. I FIGURED OUT SHIPPING & ADJ $$$ ON STUFF, SO I SEEM TO GO PRETTY WELL THO NOT PROB A GOOD USER---ADEQUATE MAYBE

TY AGAIN
Back to top
View seller's profile Send private message Visit seller's eCRATER store
brendaonline



Posts: 18

PostPosted: Fri Mar 01, 2024 11:42 am    Post subject: Reply with quote

PHOOEY, STILL NO RF. REALLY HOPED IT WOULD SHOW WHEN SHE ACCEPTED.

MUCH BETTER ON MINOR DMOTIONS -- TABLE LINENS & CURTAINS APPEAR TO WANT UPC & BRAND. EASY ENOUGH.

THERE PROB IS A MISSPELLING TRIGGERING "ADULT CONTENT" SO I'LL HAVE TO BE WATCHFUL.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
Display posts from previous:   
Post new topic   Reply to topic    eCRATER.com Forum Index -> Help
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum