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Cannot Log into My Store

 
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watercolor



Posts: 22

PostPosted: Mon Apr 21, 2008 10:06 am    Post subject: Cannot Log into My Store Reply with quote

I was trying to log in to my store http://sweetoutfit.ecrater.com and I can't.
Something strange is going on as I noticed the email listed on my store is an old one, yet I had just made some sales from there and all notifications came to my new email. I am sure that I had changed it. Anyway, I can't receive the password because it will go to the old email address. Also I emailed ecrater to let them know about the change of email addresses and the fact that I need a new email but still have not received any word from them. In the meantime, I can't get into my store.

I logged in using my other store http://watercolor.ecrater.com user name and password.

Thanks!
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poopsheet



Posts: 4865

PostPosted: Mon Apr 21, 2008 10:25 am    Post subject: Re: Cannot Log into My Store Reply with quote

watercolor wrote:
Something strange is going on as I noticed the email listed on my store is an old one, yet I had just made some sales from there and all notifications came to my new email.


Do you mean the e-mail that shows on your Contact page? If so, then that's not necessarily the same one you've set up in the store account.

So, if you're saying the issue is just that you've forgotten your password then that's an easy one -- it's just a matter of waiting for eCrater to get back to you.
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acread
moderator


Posts: 11986

PostPosted: Mon Apr 21, 2008 10:43 am    Post subject: Reply with quote

Sorry, nothing we can do. Need to wait for eCrater to respond.
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