eCRATER.com Forum Index

SearchSearch
ProfileProfile
  Log in to check your private messagesLog in to check your private messages   
Log inLog in

Setting Payment Preferences. C.O.D. ?
Goto page 1, 2  Next
 
Post new topic   Reply to topic    eCRATER.com Forum Index -> Help
View previous topic :: View next topic  
Author Message
VinylGraphicsandExoticPlants



Posts: 10

PostPosted: Wed Jul 02, 2008 10:57 am    Post subject: Setting Payment Preferences. C.O.D. ? Reply with quote

On all the orders I have received so far, payments have been made via PayPay.

Yesterday, I received a order without payment and it says...
Payment Method: Cash On Delivery.

How do you ship C.O.D. ???

Can you change to except JUST PayPay?
I thought it was this way till now.

Please Help.
Thanks,
Jeff
Back to top
View seller's profile Send private message Visit seller's eCRATER store
acread
moderator


Posts: 11986

PostPosted: Wed Jul 02, 2008 11:15 am    Post subject: Reply with quote

Did you change your payment settings after you received the order. Currently it is not one of the accepted methods of payment in your store. If you did not have it at the time the order was put through, you should not be receiving an order with it. This might be a system fluke or someone attempting to scam you.

Here is the info about COD http://www.ecrater.com/community/viewtopic.php?t=3756

I suggest you cancel the order (if it is not a fake or a system fluke).
Back to top
View seller's profile Send private message Visit seller's eCRATER store
VinylGraphicsandExoticPlants



Posts: 10

PostPosted: Wed Jul 02, 2008 12:01 pm    Post subject: Reply with quote

Thanks for the reply.
Yes, I did have that Methods of payment...C.O.D. Box checked at the time of the order, and just removed it a while ago. (C.O.D. ??? woops What was I thinking???)
any way...
How do I ship this?
Just ship and wait for payment?
Jeff
Back to top
View seller's profile Send private message Visit seller's eCRATER store
acread
moderator


Posts: 11986

PostPosted: Wed Jul 02, 2008 1:20 pm    Post subject: Reply with quote

As I said I recommend you cancel it. It is the best way to get scammed. Sending in the item and the payment is collected as check, that reaches you after I don't know how many weeks. By the time you realize you got a bad check it would be too late to do anything. That is a lot of risk to take.

I suggest you cancel it. If you want contact the customer and state there had been a mistake with the payment methods that you appoligize. And that you could invoice him through PayPal or they can send you a money order. (But that's just my opinion).

This is what I came accross in a search: http://www.usps.com/send/waystosendmail/extraservices/collectondeliveryservice.htm

I didn't read it. Check out the rates before you do anything.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
bigtallmensclothing
moderator


Posts: 21854

PostPosted: Wed Jul 02, 2008 2:26 pm    Post subject: Reply with quote

I would email them and explain COD waas meant for locals only and they can send a money order etc.
I hope the address isn't africa or some other scammy type of place. Although alot of scammers set it up to ship to someone else that they have sweet talked into accepting their deliveries and then that person sends them all their stuff with promises of being paid for their troubles.
The receiver then ships it, never gets paid anything, the credit card companies start going to the point of delivery on the items and guess who ends up in jail - the unsuspecting receiver of the items that forwarded them all to some off the wall country. Since that show on 60 minutes, lol
Back to top
View seller's profile Send private message Visit seller's eCRATER store
thelivesandlovesofmaggiethecat



Posts: 9957

PostPosted: Wed Jul 02, 2008 3:04 pm    Post subject: Reply with quote

If the order was for one of your customized items, don't procede with making it till you know if your buyer is legit or not.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
VinylGraphicsandExoticPlants



Posts: 10

PostPosted: Wed Jul 02, 2008 5:25 pm    Post subject: Reply with quote

Thank you for your input and your suggestions.
Since the item was stock AND I was set-up to except C.O.D. as a payment method.
I have shipped the item. ( even though this was ment for local P.U.)

I found out that USPS will collet a payment for a BIG price.
On a big $$$ item it may would be worth it.

All I can do now is...
hope the buyer is honest and sends the payment after they receive the item.

Can you have C.O.D. as a payment option and state on the listing or somewhere this is for: LOCAL P.U. ONLY?

Ya All...
Thanks again,
Jeff
Back to top
View seller's profile Send private message Visit seller's eCRATER store
TexasTreasures
moderator


Posts: 3467

PostPosted: Wed Jul 02, 2008 5:39 pm    Post subject: Reply with quote

You could state that in your terms. But if you have it listed as a payment option, there is no way to stop people from selecting that option. You would be better off to just state in your terms that you will do COD for local pickup only.
And I would give more thought to doing local pickup, anyway, unless you mean to pick up at your local B&M store! Do you really want to invite strangers to your home? I had a few customers over the years want to do that, and I always just offered to meet them at the IHOP on the highway...no way I was letting them in my house when I was there alone!
Back to top
View seller's profile Send private message Visit seller's eCRATER store
thelivesandlovesofmaggiethecat



Posts: 9957

PostPosted: Wed Jul 02, 2008 5:49 pm    Post subject: Reply with quote

Agree with last post. I'd remove the option. If you have a B&M store obviously people can pick up there. Otherwise I'd not allow any pick up unless it was furniture or large wholesale lots.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
bigtallmensclothing
moderator


Posts: 21854

PostPosted: Wed Jul 02, 2008 6:03 pm    Post subject: Reply with quote

Quote:
All I can do now is...
hope the buyer is honest and sends the payment after they receive the item.

NO WAY would I send it and HOPE she pays. It's going to cost you shipping and COD charges and if she don't hand over the money to the carrier when it's delivered COD you will pay for the return of the item. That's how I understand it anyways.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
kjscreations



Posts: 1727

PostPosted: Wed Jul 02, 2008 8:38 pm    Post subject: Reply with quote

Quote:
All I can do now is...
hope the buyer is honest and sends the payment after they receive the item.


Kiss that item goodbye & the cost of shipping.

Lesson learned... sorry that happened.

I know hind site is 20/20 but you should have never sent it... just email like BTM said. Alot of those kind of orders (check...money order) were probably never meant to really order in the first place.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
maggiethehousecat



Posts: 2401

PostPosted: Wed Jul 02, 2008 9:15 pm    Post subject: Reply with quote

I hope you will post on this thread to tell us if and when you get the $. Good luck.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
TexasTreasures
moderator


Posts: 3467

PostPosted: Thu Jul 03, 2008 3:40 am    Post subject: Reply with quote

Maybe they gave you a fake address and it will be returned to you. One can always hope! Have you contacted the buyer again to see if they are even for real? If not, write to let her/him know it's coming and see if you get a response.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
VinylGraphicsandExoticPlants



Posts: 10

PostPosted: Thu Jul 03, 2008 7:48 am    Post subject: Reply with quote

I will post on this thread to tell "ya all" if and when I get the $.

I Now except only PayPal on ecrater.

On grEed Bay, I will only except a M.O. if a customer asks...
( I feel if they ask if you will except a different form of payment they are serious about making a purchase)
Its only been a few times and they have always payed prompt.

I will most likly do the same here... ( just change to except M.O. for a short time, upon a request.)

Forget the C.O.D. ( Really, who uses this - and why is it there. )
If they are local, and really want to pick it up, they can ask - and do so.
I would then refund the shipping at pick-up.
(But WHY? with the price of gas!)

Jeff
Back to top
View seller's profile Send private message Visit seller's eCRATER store
TexasTreasures
moderator


Posts: 3467

PostPosted: Thu Jul 03, 2008 9:17 am    Post subject: Reply with quote

Actually, down here, it's spelled y'all. Laughing I hope it all works out for you ok!
Back to top
View seller's profile Send private message Visit seller's eCRATER store
Display posts from previous:   
Post new topic   Reply to topic    eCRATER.com Forum Index -> Help
Goto page 1, 2  Next
Page 1 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum