eCRATER.com Forum Index

SearchSearch
ProfileProfile
  Log in to check your private messagesLog in to check your private messages   
Log inLog in

now this one is weird

 
Post new topic   Reply to topic    eCRATER.com Forum Index -> Selling on eCRATER.com
View previous topic :: View next topic  
Author Message
getshirteykids



Posts: 4

PostPosted: Mon Dec 25, 2006 8:47 pm    Post subject: now this one is weird Reply with quote

i haven't had a sale in months.
and then...

late last night i sold an item and it gets paid for and then less than 30 minutes later somebody else (supposedly) purchases the same item (i only have one unfortunately) .

it all looks a little bit fishy to me.

oh well. happy to get a sale but it will be negated by the time i have to spend explaining to the other person why an item that has already been purchased by someone else still appears as being available.

i still love you ECRATER. don't worry.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
bigtallmensclothing
moderator


Posts: 21854

PostPosted: Mon Dec 25, 2006 8:53 pm    Post subject: Reply with quote

If the second one was not immedately paid for - then it's not a sale.

You simply email and say we are sorry but this item is out of stock. we have these in your size if you are interested.

No explaining - KISS - Keep It Short and Simple.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
cuppatea



Posts: 565

PostPosted: Tue Dec 26, 2006 5:48 am    Post subject: Note from a Newbie Reply with quote

Still building the store, not open yet. So how does this work? All of my items are one-of-a-kind. If someone clicks on Buy Now and purchases, does the item stay available/viewable until I take it down?

looking forward to learning and sharing
Heather Ellen
Back to top
View seller's profile Send private message Visit seller's eCRATER store
poopsheet



Posts: 4865

PostPosted: Tue Dec 26, 2006 9:04 am    Post subject: Re: Note from a Newbie Reply with quote

cuppatea wrote:
Still building the store, not open yet. So how does this work? All of my items are one-of-a-kind. If someone clicks on Buy Now and purchases, does the item stay available/viewable until I take it down?


Yeah, inventory control is manual. So when an item sells you have to go in and either delete, hide it from public view or leave it up temporarily with a "Sold" sign (so the buyer can go back and reference the listing after they receive the item).
Back to top
View seller's profile Send private message Visit seller's eCRATER store
cuppatea



Posts: 565

PostPosted: Tue Dec 26, 2006 4:20 pm    Post subject: Reply with quote

thank you! Guess I'll add a note to my pages.
Heather Ellen
Back to top
View seller's profile Send private message Visit seller's eCRATER store
cuppatea



Posts: 565

PostPosted: Tue Dec 26, 2006 4:50 pm    Post subject: Reply with quote

Sorry, can I have a follow up question?

I see in the product setup a box for "max qty." I'm putting "1" in there. Will that make any difference, she asks hopefully??

thank you
Heather Ellen
Back to top
View seller's profile Send private message Visit seller's eCRATER store
bigtallmensclothing
moderator


Posts: 21854

PostPosted: Tue Dec 26, 2006 5:19 pm    Post subject: Reply with quote

Quote:
I see in the product setup a box for "max qty." I'm putting "1" in there. Will that make any difference, she asks hopefully??


Max quantity is the number of that item anyone can buy at one time. Think of it as a sale at the store that has a 1 limit on it. You can buy one, run to the car go back in and buy another.
So once sold you want to put a sold image in the default or hide it or delete it.

Remember if hidden ot deleted the buyer can not view it again. Well, if hidden you can unhide it and they can see it as well as everyone else.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
cuppatea



Posts: 565

PostPosted: Tue Dec 26, 2006 7:01 pm    Post subject: Reply with quote

thank you! I do appreciate everyone's time.
Heather Ellen
Back to top
View seller's profile Send private message Visit seller's eCRATER store
Display posts from previous:   
Post new topic   Reply to topic    eCRATER.com Forum Index -> Selling on eCRATER.com
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum