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Feedback dispute feature

 
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ecrater
forum admin


Posts: 1037

PostPosted: Mon Jan 15, 2007 2:22 pm    Post subject: Feedback dispute feature Reply with quote

If you belive that you received unfair feedback from a buyer, you can file a feedback dispute by contacting us through our form:

http://www.ecrater.com/contact.php

Please select "Dispute buyer's feedback" from the select menu. Please also note that you will have to submit some proofs supporting your dispute.
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HandcraftedDollsbyLu



Posts: 174

PostPosted: Mon Jan 15, 2007 2:54 pm    Post subject: Reply with quote

thank you Dimitri, this is a very nice addition for sellers since there are cirumstances involved at times, and cranky buyers sometimes.
Have a great day!
Lu
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sewgood



Posts: 60

PostPosted: Tue Jan 30, 2007 4:16 pm    Post subject: thank you Reply with quote

Thank you so much.

I just got back an appology letter from the customer and he said he would write and tell them. I did that too. Thank you so much. I've seen your dolls before on Really Smart Deals. Lovely.
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cu4more



Posts: 18

PostPosted: Fri Mar 30, 2007 3:05 am    Post subject: Feedback Reply with quote

How do you go about finding out who left the feedback? It does not state the buyers name or identity anywhere. Am I missing something here? Fill me in.

Thanks!
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poopsheet



Posts: 4865

PostPosted: Sat Mar 31, 2007 8:04 am    Post subject: Reply with quote

Unfortunately, the only way to identify the customer is by the item the feedback references.
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