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Mensgifts



Posts: 30

PostPosted: Wed Apr 20, 2011 11:21 am    Post subject: I need help ! I need help! Reply with quote

I need help with the attributes. I put in the attributes as suggested and they are not being accepted . Now I get this mess! :
The attribute #1 is not supported by eCRATER.
Please fill out both the name and the value for attribute #2
The attribute #2 is not supported by eCRATER.
Please fill out both the name and the value for attribute #3
The attribute #3 is not supported by eCRATER
Evil or Very Mad Evil or Very Mad Evil or Very Mad

I clearly marked the the Attribute and stated:
UPC:(the number),
manufacture:(company name)
Name of Product: Attribute value:$45.92


Does anybody have an example of how the attributes should be filled out on Ecrater, so I can see what I did wrong. Question
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vintagemoonbeams



Posts: 1002

PostPosted: Wed Apr 20, 2011 11:30 am    Post subject: Reply with quote

Please read this discussion in the forum for help on Google Attributes.

http://community.ecrater.com/viewtopic.php?t=26639&highlight=
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Mensgifts



Posts: 30

PostPosted: Wed Apr 20, 2011 12:12 pm    Post subject: Thank you for your help, still having problems Reply with quote

Thank you for your help. I followed the example and still having problems

Please fill out both the name and the value for attribute #1
The attribute #1 is not supported by eCRATER.
Please fill out both the name and the value for attribute #2
The attribute #2 is not supported by eCRATER.
Please fill out both the name and the value for attribute #3
The attribute #3 is not supported by eCRATER.
You have to add at least one pair of name and value


Attribute Name Attribute Value

1: brand: Wow toys value: $45.92
2:product_type: Chess set
upc: 0-25766-00529-8

What am I doing wrong?
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homeandbodyessence



Posts: 290

PostPosted: Wed Apr 20, 2011 12:14 pm    Post subject: Reply with quote

Mensgifts wrote:
:

I clearly marked the the Attribute and stated:
UPC:(the number),
manufacture:(company name)
Name of Product: Attribute value:$45.92

Does anybody have an example of how the attributes should be filled out on Ecrater, so I can see what I did wrong. Question


There are 2 ways to submit attributes:

1. Click on "G" icon:

Attribute Name column Attribute Value column

upc (not UPC:) 609032866006
manufacturer (not manufacture:) Acme

Note: attribute names must not be capitalized and there is no colon":" after the attribute name.

2. You can also type in at the end of your listing's description (I prefer this method since I can see what I'm doing especially if I have a lot of values for each attribute):

[!upc:609032866006!][!manufacturer:Acme!]

Note: there is no space inside the bracket or outside the string of brackets.

Quote:
Name of Product: Attribute value:$45.92


There are no such thing as the above attribute name and attribute value. They are not supported by either eCrater or Google Shopping.

Instead of "Name of Product", you can use "brand" (i.e. Victoria's Secret).

Hope it helps!
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homeandbodyessence



Posts: 290

PostPosted: Wed Apr 20, 2011 12:22 pm    Post subject: Re: Thank you for your help, still having problems Reply with quote

Mensgifts wrote:



Attribute Name Attribute Value

1: brand: Wow toys value: $45.92
2:product_type: Chess set
upc: 0-25766-00529-8

What am I doing wrong?


Attribute Name Attribute Value
brand Wow toys (whatever the brand is)
product_type Read the link below (*)
upc 025766005298

Again, there must not be any colon : after the attribute name. Also, "$45.92" must not be included as it is not the attribute value for "brand"

(*) http://www.google.com/support/merchants/bin/answer.py?answer=160081

The above link should take you to the Product Type Attribute, which is a tree of categories, suggested by Google using their taxonomy.
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MaggietheCatsMeows



Posts: 2799

PostPosted: Wed Apr 20, 2011 5:46 pm    Post subject: Reply with quote

If you click on the G and enter your attributes there it is sooooo much easier. As long as you don't use caps or leave spaces in front of the attribute names it is almost foolproof.
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