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JewelryCityAndMore
Posts: 66
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Posted: Sat Sep 05, 2009 10:03 pm Post subject: Order Notices Not Being Sent Out |
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Here's something new to me, although I know it's happened to others before. I had a sale yesterday and did not receive an order notice--not from GC, nor from Ecrater. However, there is record of the sale in my ecrater account and a payment in my GC account.
Has anyone else had this problem lately?
I hope it's fixed soon. |
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bigtallmensclothing moderator

Posts: 21854
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Posted: Sat Sep 05, 2009 11:01 pm Post subject: |
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eCrater.com has never sent on email out of orders paid using Google Checkout.
Whether or not you receive an email notice from google depends on how you have your google checkout account set up. See Solutions to Common Questions - GOOGLE CHECKOUT |
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JewelryCityAndMore
Posts: 66
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Posted: Sun Sep 06, 2009 3:07 am Post subject: |
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BT,
You know i forgot that Ecrater doesn't send out e-mail notifications for GC. However, I've always gotten the GC notification. I've changed nothing in my GC account. In fact, I got a GC notification today for a different order. I guess it was just a fluke. Thanks.
JC |
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acread moderator

Posts: 11986
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Posted: Sun Sep 06, 2009 5:45 am Post subject: |
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Check your spam folder.
Sometimes Google has issues with sending out notices (rare but it does happen). |
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RustyFarmall
Posts: 1300
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Posted: Sun Sep 06, 2009 1:26 pm Post subject: |
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That same thing happened to me once, and so far, only once. If I hadn't logged into my ecrater account I would never have known about it, and it WAS a Google Checkout order. |
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