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shipping matrix

 
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chiclondonfashion-jewellery



Posts: 6

PostPosted: Wed Jun 08, 2011 1:02 pm    Post subject: shipping matrix Reply with quote

I set a made up amount($5.31) in the matrix for 1 lb to the USA to see if it works, and i wrote 0.50 in the weight of the item as its 8 oz exactly(weight dependable), but when you check, it gives you $5.31 the amount that you suppose to pay . If I was a customer and I check to see how much it's going to be the shipping charge and I see that, I would never order anything.
Then I tried 1.34lb in weight and it round it up to price of 2lbs, which is not fair for the customer.I also tried weights of less than 0.50 and still gives the price of 1 lb($5.31).
Can somebody help, what am I doing wrong????
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cosmicray



Posts: 7154

PostPosted: Wed Jun 08, 2011 1:26 pm    Post subject: Reply with quote

The shipping matrix does not do fractions of a pound. It rounds up to the next whole pound. In the case of weights over 2 pounds, it will round up to the next whole pound in increments of 2 (i.e. 2-pounds, 4-pounds, 6-pounds, etc).

There are ways to do what you want (or at least what I think you want) but they are somewhat complicated, and involve using 'synthetic weights' and not actual weights.

HTH
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chiclondonfashion-jewellery



Posts: 6

PostPosted: Wed Jun 08, 2011 2:28 pm    Post subject: shipping matrix Reply with quote

'synthetic weights'?? how complicated are they??? any other suggestions, what else can I do?I've got items like rings that they weight 2-3 gms and it's not fair that the postage will cost 2-3 times more that the item itself.
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cosmicray



Posts: 7154

PostPosted: Wed Jun 08, 2011 3:59 pm    Post subject: Reply with quote

Basically, a 'synthetic weight' is where you use the Shipping Matrix for something other than pounds. You would use a larger scale, then you would enter weights based on that scale and not on pounds, or fractions of a pound.

For example... you could use the Large weight scale, then pretend the weights you enter are in grams. Each column would then represent 100-gram increments. You must use this scheme for every item in the store. You cannot use any other postage scheme if you use the matrix for something other than pounds. Keep in mind that the weight you enter should be the packed weight, not the net weight (of the item).

Different question: are you located in the UK ?

I only see one item in your store, and it is showing a price in GBP (which is odd). You do realize that you must ship to the USA in addition to UK.
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MoonwishesStore
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Posts: 17074

PostPosted: Wed Jun 08, 2011 4:56 pm    Post subject: Reply with quote

In using the matrix the 1 column is the lowest that your shipping will be so if you want it to be half of $5.31 then you need to put $2.65 as the amount in that column, and then perhaps $5.31 in the 2 column. I never even think of what I list as pounds, ounces, or grams. I think of them as items. One item is what is in the 2-6 oz shipping weight in my store, 2 items would be more, etc. Most of my items are listed as a weight of 1 and when customers buy more than one item, it just adds up the total. Once the lightbulb clicks on it is easy but I know I turned it over in my brain for days until I saw the light. If you sell all jewelry this should be easy, but it isn't easy to do this if you sell a wide variety of items. because the weights vary so much. One of the reasons that I sell the same type products and some people have more than one store so they can get the matrix right.
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RustyFarmall



Posts: 1300

PostPosted: Thu Jun 09, 2011 6:24 am    Post subject: Re: shipping matrix Reply with quote

chiclondonfashion-jewellery wrote:
I set a made up amount($5.31) in the matrix for 1 lb to the USA to see if it works, and i wrote 0.50 in the weight of the item as its 8 oz exactly(weight dependable), but when you check, it gives you $5.31 the amount that you suppose to pay . If I was a customer and I check to see how much it's going to be the shipping charge and I see that, I would never order anything.
Then I tried 1.34lb in weight and it round it up to price of 2lbs, which is not fair for the customer.I also tried weights of less than 0.50 and still gives the price of 1 lb($5.31).
Can somebody help, what am I doing wrong????


If you are using Priority mail for shipping, that $5.31 is just about right for anything one pound and under. Makes no difference if the item packed inside the box weighs only 2 or 3 grams, the cost is still the same for one pound and under.
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chiclondonfashion-jewellery



Posts: 6

PostPosted: Thu Jun 09, 2011 1:33 pm    Post subject: shipping matrix Reply with quote

cosmicray wrote:
Basically, a 'synthetic weight' is where you use the Shipping Matrix for something other than pounds. You would use a larger scale, then you would enter weights based on that scale and not on pounds, or fractions of a pound.

For example... you could use the Large weight scale, then pretend the weights you enter are in grams. Each column would then represent 100-gram increments. You must use this scheme for every item in the store. You cannot use any other postage scheme if you use the matrix for something other than pounds. Keep in mind that the weight you enter should be the packed weight, not the net weight (of the item).

Different question: are you located in the UK ?

I only see one item in your store, and it is showing a price in GBP (which is odd). You do realize that you must ship to the USA in addition to UK.


Yes,I'm located in the UK,when you looked it could be that the status of an action in the global editor was pending and I only have 1 item because I was playing around with the settings before I put the hard work in it . In fact I realized later that I should had price them in $,then they'll be converted to
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chiclondonfashion-jewellery



Posts: 6

PostPosted: Thu Jun 09, 2011 1:51 pm    Post subject: Reply with quote

MoonwishesStore wrote:
In using the matrix the 1 column is the lowest that your shipping will be so if you want it to be half of $5.31 then you need to put $2.65 as the amount in that column, and then perhaps $5.31 in the 2 column. I never even think of what I list as pounds, ounces, or grams. I think of them as items. One item is what is in the 2-6 oz shipping weight in my store, 2 items would be more, etc. Most of my items are listed as a weight of 1 and when customers buy more than one item, it just adds up the total. Once the lightbulb clicks on it is easy but I know I turned it over in my brain for days until I saw the light. If you sell all jewelry this should be easy, but it isn't easy to do this if you sell a wide variety of items. because the weights vary so much. One of the reasons that I sell the same type products and some people have more than one store so they can get the matrix right.


Thanks, everything you said it makes soooo much sense to me, you are absolutely right, I think I should be thinking about change many thing and the most likely to get a second shop.
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MoonwishesStore
moderator


Posts: 17074

PostPosted: Thu Jun 09, 2011 5:22 pm    Post subject: Reply with quote

Good luck on figuring out your postage. Well, you have the double whammy of having to figure shipping to all parts of the US. I don't know how that works in the UK as we have so many different ways to do things here, but international always seems to be expensive no matter which way it is going.

Our PO keeps complaining that they are losing money by the bucketful, yet I know up until I started selling on line, I might have used $50 in postage a year. Now I use about $3000 and I know a lot of on line sellers do as well. Seems like the more people are buying on line and shipping via the PO the more they complain. Maybe the boxes get too heavy, I don't know. Rolling Eyes
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