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Could any nice person help me please !!

 
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groomwell



Posts: 4

PostPosted: Thu Jan 05, 2012 11:39 am    Post subject: Could any nice person help me please !! Reply with quote

Hi,

I am trying to add products to my new store, but when I click the preview it tells me that there are no products showing in any of my categories. This is my second store and I never had this problem with my first one, could it be something to do with the products I'm trying to sell ? it's just grooming kits for men, lady shavers and hair dryers.

Perhaps someone would be kind enough to tell me what I might be doing wrong, thanks in advance.
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cosmicray



Posts: 7154

PostPosted: Thu Jan 05, 2012 12:02 pm    Post subject: Reply with quote

the Preview link only shows you what has already been added to your store. It does not allow you to preview an item before it's added.
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SheilaDeesPostcards



Posts: 4226

PostPosted: Thu Jan 05, 2012 12:14 pm    Post subject: Reply with quote

When you add all the information for the item, did you scroll all the way to the bottom and click on update? You have to complete all the items with a star AND click update before the item will be added to your store. Once it has been added, you should be able to see it when you preview your store.
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MoonwishesStore
moderator


Posts: 17064

PostPosted: Thu Jan 05, 2012 2:54 pm    Post subject: Reply with quote

If you have actually added items to your store, you could be suspended. Hard to tell though from what you wrote. You should be able to see your own products in your administrative area, but nothing is showing at this point.
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maggiethehousecat



Posts: 2401

PostPosted: Thu Jan 05, 2012 3:44 pm    Post subject: Reply with quote

Moonwishes, Groomwell does not look suspended. More like he/she just doesn't have any items listed yet.

Groomwell I have a feeling you aren't clicking on the add button when you finish creating the listing but try to preview it first. If you are clicking the add button you need to contact eCRATER.

You aren't trying to make a duplicate store are you?
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MoonwishesStore
moderator


Posts: 17064

PostPosted: Thu Jan 05, 2012 7:46 pm    Post subject: Reply with quote

That is the problem Maggie, did he actually add items or is he suspended? From my view it looks the same. He should be able to see his product list if anything is listed. If not he has to figure out what went wrong and how to fix it.
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MaggietheCatsMeows



Posts: 2799

PostPosted: Thu Jan 05, 2012 9:37 pm    Post subject: Reply with quote

A suspended store looks different when you click on one of the features.

It will say no such product and have google ads. Groomwell's store said this category has no listings. But it does now. Whatever was wrong has been corrected.
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groomwell



Posts: 4

PostPosted: Sat Jan 07, 2012 7:10 am    Post subject: Reply with quote

Hi Folks,

I would just like to say thank you to those people who came to my rescue.
The problem seems to have rectified itself now and my products are showng up, still dont know what the problem was.

Thanks once again for taking the trouble to help, and if I get stuck again I will know where to come.
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