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Help.. My Listings to UK!

 
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normasbathandbody



Posts: 421

PostPosted: Thu Jan 05, 2012 3:29 pm    Post subject: Help.. My Listings to UK! Reply with quote

I ship all over of course. but recently I setup to shipping to the UK. I'm getting sales from there, but my sales are NOT including shipping. what can I do to correct this? meanwhile I'm refunding sales over and over. the buyers says it's free.. it's not

Crying or Very sad
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maggiethehousecat



Posts: 2401

PostPosted: Thu Jan 05, 2012 4:19 pm    Post subject: Reply with quote

I am assuming you have the shipping matrix filled out and no shipping plan set up on PayPal.
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wtcollectibles



Posts: 2728

PostPosted: Thu Jan 05, 2012 6:55 pm    Post subject: Reply with quote

Your UK items show that you are using the USPS calculator, but when I click on one to get the shipping, it is showing 0.00. It does not show the int'l shipping method(s) you have chosen and I think it is supposed to.

Check in Admin > Options > where you have enabled the USPS calculator and see what International services you have selected, like Priority International, First Class International, etc. When a shopper clicks to check the shipping, I think it is supposed to show them which one(s) you offer and the costs. Yours is not showing anything.
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normasbathandbody



Posts: 421

PostPosted: Fri Jan 06, 2012 7:33 am    Post subject: re Reply with quote

Thank you! will go back and try to fix this. Cool
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superbang



Posts: 52

PostPosted: Wed Feb 22, 2012 8:59 pm    Post subject: Reply with quote

It's very very useful.Thank you.
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