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How to change a negative feedback

 
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netlink



Posts: 3

PostPosted: Fri Oct 17, 2014 12:40 am    Post subject: How to change a negative feedback Reply with quote

Hi,

I received a negative rate recently, I contact the buyer and fix the trouble, he is satisfied with my service and agree to change the negative feedback and comment, anyone know how to do that?

Thanks,
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elpereles



Posts: 3407

PostPosted: Fri Oct 17, 2014 6:58 am    Post subject: Reply with quote

As far I understand you must contact eCrater and submit any proof. So they will think about it. In these case, I believe you will need the buyer to contact directly eCrater.

Contact eCrater for further instructions.
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briliant



Posts: 1

PostPosted: Sun Apr 25, 2021 3:39 pm    Post subject: Reply with quote

She would probably need to contact the ecrater team and ask them. http://www.ecrater.com/contact.php
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SheilaDeesPostcards



Posts: 4301

PostPosted: Sun Apr 25, 2021 6:35 pm    Post subject: Reply with quote

@briliant, It's great that you are reading topics in the Community because there's a lot of really helpful information here.

Please look at the date of the topic when you are reading. Some (maybe a lot) of the older topics have outdated information that may be inaccurate. You have posted to a topic that is over 6 years old.
First, there have been changes to the eCrater feedback system in the last 6 years.
Second, if a seller was seeking an answer in October 2014 it's very unlikely they would need the information in April 2021.
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