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Can't find order that is just pay by Paypal

 
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nlzq88



Posts: 1

PostPosted: Sun Dec 24, 2023 10:11 am    Post subject: Can't find order that is just pay by Paypal Reply with quote

I've received an payment from PayPal, I inquire PalPal about the order.PayPal tells me that is from ecrator.but I can't found the order in admin panel?Why?
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lastade-designs
moderator


Posts: 2904

PostPosted: Mon Dec 25, 2023 3:02 am    Post subject: Reply with quote

Do you have a shop on eCrater?

We can't see your shop here so it is hard to guess what is going on. If you have an order from eCrater, it will show up under "Orders " and have a green check mark if it has been paid.

If you think there is a glitch you should contact eCrater directly using the contact button on their main page.
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thelivesandlovesofmaggiethecat



Posts: 10159

PostPosted: Thu Dec 28, 2023 12:35 am    Post subject: Reply with quote

Doesn't look like they have a shop or at least one that has been opened.
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