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Feeback System Change
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ecrater
forum admin


Posts: 1042

PostPosted: Fri Mar 10, 2006 1:16 am    Post subject: Feeback System Change Reply with quote

Email reminder is now being sent to the buyers 20 days after the date of the purchase.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Sat Mar 11, 2006 12:40 pm    Post subject: Reply with quote

PLEASE concerned removing the UNRATED section. The number of sales a seller has is NO ONE's business.
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fancyflappers



Posts: 650

PostPosted: Sat Mar 11, 2006 5:05 pm    Post subject: Reply with quote

Quote:
Email reminder is now being sent to the buyers 20 days after the date of the purchase.


That super!!! Very Happy Will it have a link to the item they purchased? Or a link to leave the feedback?
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faeriedreams



Posts: 102

PostPosted: Sat Mar 11, 2006 11:11 pm    Post subject: Re: Feeback System Change Reply with quote

ecrater wrote:
Email reminder is now being sent to the buyers 20 days after the date of the purchase.



That is Great, Thanks..
Smile
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THEFlagCompany



Posts: 180

PostPosted: Sun Mar 12, 2006 11:24 am    Post subject: Reply with quote

I agree with BigTall-
Quote:
PLEASE concerned removing the UNRATED section. The number of sales a seller has is NO ONE's business.


Please consider the removal of the unrated!
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THEFlagCompany



Posts: 180

PostPosted: Sun Mar 12, 2006 11:25 am    Post subject: Reply with quote

eCrater

Would you please post one of the e-mails so we can see what is being sent. Thanks
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ecrater
forum admin


Posts: 1042

PostPosted: Sun Mar 12, 2006 3:53 pm    Post subject: Reply with quote

Subject: Rate your transaction at eCRATER for seller bla-bla

Body:

Please click on the link below to rate your transaction at eCRATER for seller bla-bla

http://www.ecrater.com/leave-feedback.php?keyid=[some keyid here]

Notes:
1. Please leave feedback AFTER you receive your order
2. Please rate the seller but not how easy was for you to order from this website.

- The eCRATER Team
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THEFlagCompany



Posts: 180

PostPosted: Sun Mar 12, 2006 4:11 pm    Post subject: Reply with quote

eCrater, thanks for your quick response
Quote:
Please rate the seller but not how easy was for you to order from this website.



I am not sure I understand this sentence
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fancyflappers



Posts: 650

PostPosted: Sun Mar 12, 2006 4:18 pm    Post subject: Reply with quote

That means-don't rate the site-rate the seller. Good point. Very Happy
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Sun Mar 12, 2006 5:04 pm    Post subject: Reply with quote

THEFlagCompany wrote:
eCrater, thanks for your quick response
Quote:
Please rate the seller but not how easy was for you to order from this website.



I am not sure I understand this sentence



I agree. WE need to help Dimitri re-word that sentence.

I got my thinking cap on. Hope you all do too.
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fancyflappers



Posts: 650

PostPosted: Sun Mar 12, 2006 6:55 pm    Post subject: Reply with quote

Please rate the seller and the service you received. Do not rate e-crater.
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knappschiles



Posts: 29

PostPosted: Fri Sep 08, 2006 12:51 pm    Post subject: Reply with quote

Something I don't understand about the FB system here -- do we as sellers give fb to the buyers too ?? If so , How ??

I don't see any links in my control panel for FB. I did find that several buyers did rate me, so that's good. I just wanted to return the favor if we are supposed to.

Carol
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Fri Sep 08, 2006 12:55 pm    Post subject: Reply with quote

Quote:
do we as sellers give fb to the buyers too ?? If so , How ??

NO buyers do not register on the site, there for they don't get feedback.
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knappschiles



Posts: 29

PostPosted: Fri Sep 08, 2006 12:59 pm    Post subject: Reply with quote

OK, good to know. Every site is different and it's hard to keep them all straight sometimes.

Thanks,
Carol
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abbashouse
Guest




PostPosted: Fri Sep 08, 2006 4:08 pm    Post subject: Reply with quote

Quote:
Please rate the seller but not how easy was for you to order from this website.


I agree that this must be said. On my first sale, that is all the comment I got. "Very easy to order from your website." The customer got a great deal on an almost perfect piece of Fenton. I shipped out the product immediately and the customer probably got it with 2-3 days of ordering.

I was happy I got the positive, but I really like to hear the input of the customers about the products to see how well I am doing representing the products, if they are understanding the descriptions and if there is anything I need to change about my policies.

How about something like this:

"Please rate the seller based on timely shipment, packaging, quality, accurate representation of product, customer service, etc. Please do not rate the web site, i.e. how easy it is to order or how nice it looks."

It could use more work, a little less wordy, but I was taught that one must make it clear on a third-grade level when writing for the public.

Quote:
PLEASE concerned removing the UNRATED section. The number of sales a seller has is NO ONE's business.


I really agree with this, especially since the big auction feeplace, I understand, has been fishing for where everyone is going and how much they are selling there.
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