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MY STORE ISNT WORKING

 
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OurGiftShoppe



Posts: 9

PostPosted: Mon Mar 03, 2008 9:25 am    Post subject: MY STORE ISNT WORKING Reply with quote

everytime i click on one of my categories it says there are 0 products in there! Why is this happening..
Look
www.ourgiftshoppe.ecrater.com
Thanks
Abby
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acread
moderator


Posts: 11986

PostPosted: Mon Mar 03, 2008 9:31 am    Post subject: Reply with quote

Hi Abby,
I see Google Ads on your categories. I think your store had been suspended. I don't know if those appear when people put them on hold. Did you have anything that was against the terms?
Check out this thread
http://www.ecrater.com/community/viewtopic.php?t=1214
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OurGiftShoppe



Posts: 9

PostPosted: Mon Mar 03, 2008 9:40 am    Post subject: Reply with quote

no all my products are through my wholesaler, and thats all i list.. there shouldnt be a problem.. how can i find out whats going on?
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OurGiftShoppe



Posts: 9

PostPosted: Mon Mar 03, 2008 9:44 am    Post subject: Reply with quote

why would google ads be on my categories?
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acread
moderator


Posts: 11986

PostPosted: Mon Mar 03, 2008 10:07 am    Post subject: Reply with quote

OurGiftShoppe wrote:
why would google ads be on my categories?

That's what eCrater puts in closed stores.


Last edited by acread on Mon Mar 03, 2008 10:17 am; edited 1 time in total
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acread
moderator


Posts: 11986

PostPosted: Mon Mar 03, 2008 10:12 am    Post subject: Reply with quote

OurGiftShoppe wrote:
no all my products are through my wholesaler, and thats all i list.. there shouldnt be a problem.. how can i find out whats going on?

I don't know much about this subject, but I would suggest first go to the community page and look at the threads under the topic "Suspended Stores". I'm sure you can find info on what might be going on. If still not clear you could contact eCrater about it.
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my-little-e-shop-in-ukraine



Posts: 867

PostPosted: Mon Mar 03, 2008 10:18 am    Post subject: Reply with quote

If you had any brand names like Gucci or such then that might be the reason.

You will need to email ecrater for a reason via the ecrater home page but I suspect there were items that the mod for your items believes were fake.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Mon Mar 03, 2008 1:03 pm    Post subject: Reply with quote

IF you had your items in the WRONG Global category your store would be suspended until you move everyone to the correct category.

Read ecrater.com terms and figure out what you did wrong, correct it and then request re-instatement.
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